Guest Relations

  • Outpost
  • Jackson, WY, USA
  • Sep 09, 2021
Full time Other

Job Description

Guest Relations

Outpost is looking to grow our Guest Relations team. This position handles all communication with guests, from selecting the right home for their vacation, assisting throughout their stay, and beyond. We take enormous pride in offering the best customer service in the business, so an ideal candidate will have excellent communication skills, both verbal and written, as well as a strong attention to detail. The current schedule for this position is Thursday through Monday, so you can enjoy your time off away from the weekend crowds. If you consider yourself a problem solver and enjoy working as part of a fun, collaborative team, this is the job for you!


About Outpost

Outpost is the largest vacation rental company in Jackson Hole. We manage more than 200 vacation rental properties and are known for creating a thoughtful and meaningful guest and homeowner experience. We offer competitive salaries and bonuses, medical and dental benefits, paid time off, and other adventure and wellness perks, all in a flexible and fun work space in downtown Jackson, WY.


Qualifications:

  • Bachelor's Degree
  • Experience in guest/customer service or hospitality preferred
  • Excellent verbal and written communication skills
  • Creative thinking, with the ability to take on new challenges, opportunities and processes
  • Excellent self-management, with the ability to prioritize and deliver work up against tight deadlines
  • A self-starter with a high attention to detail and strong organizational skills
  • Strong Microsoft Office and computer skills, along with strong phone management skills
  • Flexible schedule, ability to work weekend days
  • Must be based in/around Jackson, WY


Perks and Benefits:

  • Competitive salary and annual bonus structure
  • Medical and dental benefits
  • Paid time off
  • Adventure and wellness perks
  • Team bonding and social events
  • Fun, flexible and dog-friendly work space in the town of Jackson, WY