Front Of House Manager

  • Chapel Hill, North Carolina
  • Sep 09, 2021
Full time General Managers and Management Executives

Job Description


Supervise staff to ensure dining room service standards are met and upheld. Support and execute dining services policies and procedures.

The person in this role is also expected to:

  • Uphold and put into daily practice the values of Carol Woods.
  • Support the well-being and quality of life of every individual resident.
  • Function as a good steward of resident resources.
  • Contribute to Carol Woods approach to continual quality improvement.
  • Support the concepts of a learning organization.

REPORTS TO: Director of Dining Services

SUPERVISES: PM wait staff.


· Provide leadership, supervision, support, and development for all food service staff.

· Participate in recruitment, hiring, orientation and training for all food service staff.

· Ensure safe, accurate and on-time delivery of meals to residents in all dining sites.

· Maintain prompt and courteous service in a clean and orderly dining environment in all dining sites.

· Carry out catering events as scheduled.

· Work with other Dining Services leaders in developing and implementing systems, policies and procedures, etc.

· All other duties as assigned.



· High school graduate.


· Experience in a restaurant or health care food service program required

· Experience in dining room set-up and service and an understanding of back-of-house operations preferred

· Supervisory experience required

Physical Requirements:

· Ability to stand for long periods of time

· Ability to lift up to 30 pounds

· Bending, walking, carrying.


· Adaptability

· Communication

· Computer Skills

· Direction Setting

· Facilitation Skills

· Goal Oriented

· Organization

· Problem Solving/Decision Making

Working Conditions:

· Climate Controlled Environment

Salary Range:

· $55,000-$65,000 (depending on experience)