Front Of House Manager

  • CAROL WOODS RETIREMENT COMMUNITY
  • Chapel Hill, North Carolina
  • Sep 09, 2021
Full time General Managers and Management Executives

Job Description

PRIMARY FUNCTION:

Supervise staff to ensure dining room service standards are met and upheld. Support and execute dining services policies and procedures.


The person in this role is also expected to:

  • Uphold and put into daily practice the values of Carol Woods.
  • Support the well-being and quality of life of every individual resident.
  • Function as a good steward of resident resources.
  • Contribute to Carol Woods approach to continual quality improvement.
  • Support the concepts of a learning organization.


REPORTS TO: Director of Dining Services


SUPERVISES: PM wait staff.


POSITION SUMMARY:

· Provide leadership, supervision, support, and development for all food service staff.

· Participate in recruitment, hiring, orientation and training for all food service staff.

· Ensure safe, accurate and on-time delivery of meals to residents in all dining sites.

· Maintain prompt and courteous service in a clean and orderly dining environment in all dining sites.

· Carry out catering events as scheduled.

· Work with other Dining Services leaders in developing and implementing systems, policies and procedures, etc.

· All other duties as assigned.


REQUIREMENTS:

Education:

· High school graduate.

Experience:

· Experience in a restaurant or health care food service program required

· Experience in dining room set-up and service and an understanding of back-of-house operations preferred

· Supervisory experience required

Physical Requirements:

· Ability to stand for long periods of time

· Ability to lift up to 30 pounds

· Bending, walking, carrying.

Competencies:

· Adaptability

· Communication

· Computer Skills

· Direction Setting

· Facilitation Skills

· Goal Oriented

· Organization

· Problem Solving/Decision Making

Working Conditions:

· Climate Controlled Environment

Salary Range:

· $55,000-$65,000 (depending on experience)