Mail Courier / Copy Room Service Specialist

  • IST Management Services, Inc.
  • Springfield, Massachusetts
  • Sep 09, 2021
Full time Other

Job Description

We are seeking candidates with 1+ year of experience in mail courier/ copy room services to join our team in Springfield,MA! Ideal candidates will be ready to grow their career in mail and copy services, and to take advantage of internal opportunities at IST Management for training and development toward advancement into management roles. The Mail Courier/ Copy Room Services Specialist will be responsible for fostering a professional and pleasant working environment by providing excellent customer service in the fields of general mail courier and copy/print services.

Who We Are

IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 23 years, with operations in over 50 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. We also provide direct hire recruiting services as well as corporate hospitality and event planning.

IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We've been honored as one of the Nation's Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we've made the INC 5000 list. We're a proud partner of the Military Spouse Employment Partnership through our nation's Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members.

We're a privately held American company still under the leadership of our original founder, President & CEO Hal Blackman. We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees.

You can check out istmanagement.com for more info on us!

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, and Bonus Incentives!

Compensation :$15.50 an hour based on work experience

Shift Hours: Monday- Friday 7:15am-4:15pm


  • Office services, to include: mail-room coordination and mail services, set ups and break downs for conference room meetings, shipping and receiving, copy and reprographics services, and general office assistance
  • Courier services - Vehicle provided
  • Busy production environment
  • Adhere to all safety procedures
  • Tasks as assigned by supervisor

  • 1+ year of experience in mail courier and/copy, print services or a related field is required
  • Diploma or GED equivalent is required - degree may allow for accelerated path toward managerial roles
  • Excellent verbal and written communication skills
  • Professional appearance and demeanor
  • Ability to prioritize and multitask
  • Computer and internet savvy
  • Ability to effectively work individually or in a team environment
  • Ability to meet employer's attendance policy
  • A valid driver's license and/or reliable transportation to and from work
  • Ability to lift 50lbs
  • Willingness to cross-train for other job functions

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please inform National Director of Talent Acquisition, Sydney Ayers, by following this link: for direct contact information.

Please respect individuals reaching out about accommodations by utilizing the contact information only for this purpose, or for general assistance with your submission. You will receive correspondence from your local IST Management hiring team regarding your application submission if you were able to do so successfully