Guest Services Manager

  • The Elyton Hotel, Autograph Collection
  • Birmingham, Alabama
  • Sep 08, 2021
Full time General Managers and Management Executives

Job Description


Guest Services Manager
The Elyton Hotel, Autograph Collection
Birmingham, AL

Ascent Hospitality
has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we're not about numbers...we're about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we're constantly looking for individuals who work well together for a unified purpose. For our leadership, we're looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you're all about, consider joining our Team.

We are currently looking for a seasoned individual for the position of Guest Services Manager for The Elyton Hotel, an Autograph Hotel by Marriott in Birmingham, AL. We're looking for a real leader, not manager!

Guest Services Manager Basic Functions
The Guest Services Manager is to maintain organization and supervision of the Guest Services/Valet Department, Reservations and Front Office to insure an exceptional guest experiences and the overall stay of the guests at this four star property. Also they will help to ensure satisfaction (internal and external), financial performance, and employee relations.