Position Objective: to assist the catering team with loading and unloading of food, equipment, and other supplies to an event location in a safe and timely manner. Practice safe food handling procedures at all times. . When not completing deliveries, you will assist customers in their shopping experience by properly stocking shelves and displays in the most efficient, friendly, and courteous manner possible.
Reporting Structure: This position formally reports to the Catering Manager.
Status: This is a non-exempt position.
The following is a list of any certifications, formal education, or training requirements for this position.
§ Valid Driver's License
§ Completion of ongoing training and development as listed on the Cosentino Learning Plan.
§ A high school diploma or equivalent is preferred.
The following is a list of the basic skill requirements for this position.
Essential Job Functions
§ Know and implement the Cosentino Customer Service Standards.
§ Deliver food and products to different event locations in a safe and timely manner.
§ Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department, elsewhere in the store or at event locations.
§ Performs other job-related duties and special projects as required.
§ Facilitates the maintenance and upkeep to delivery vehicles.
§ Meet or exceed productivity standards to produce desired team and individual results.
§ Actively work to keep your work area and delivery vehicle clean.
§ Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store.
§ Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
§ Demonstrates the basic math and reading skills required for the position.
§ Know your department items, procedures and policies so that you can accurately and courteously answer customer questions.
§ Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
Non-Essential Job Functions
§ Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.
The following physical movements could potentially be part of any scheduled shift and employees will be expected to perform these actions while on duty.
§ Reaching overhead with both arms, twisting at the waist and lifting objects with both hands weighing up to 20 lbs.
§ Pushing and pulling grocery items to the proper locations as needed, up to a peak force of 20 lbs.
§ Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces.
§ Repeatedly lifting and carrying up to 50 lbs.
§ Bending and squatting, at times all the way to floor level.
§ Able to work in colder conditions of the grocery coolers and freezers.
§ Climbing a ladder, possibly up to 15ft.