Assistant General Manager

  • Fredericksburg Residence Inn
  • Fredericksburg, VA 22401, USA
  • Aug 30, 2021
Full time General Managers and Management Executives

Job Description


Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about hands on, energetic, and honest? Tharaldson wants you!

We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson offers many benefits including health, vision, dental, 401(k) and profit sharing! Tharaldson has 70 hotels nationwide and will be doubling in size in the next 3 years, providing huge potential for all successful managers!

SUMMARY

Coordinates the activities of hotel personnel as directed and provides support to the General Manager by performing the following duties

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL JOB FUNCTIONS

70% - Management

  • -Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures
    -Provides training, including safety training, to staff
    -Selects or assists in the selection of hotel staff and completes all new hire paperwork
    -Reviews employee performance and conducts personnel actions such as disciplinary actions and terminations
    -Maintains accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservations cards, direct bills, and credit cards
    -Conducts or assists in conducting staff meetings
    -Adheres to all franchise and company procedures and regulations as well as standard operating procedures
    -Receives and resolves or assists in resolving guest complaints and employee issues
    -Performs functions of the General Manager in their absence

30% - Other Duties as assigned

  • -Covers shifts in all departments as scheduled by the General Manager
    -Corresponds with group and travel agents to answer special requests for rooms and rates
    -Assists with sales and marketing efforts as directed
    -Answers inquiries pertaining to hotel policies and services
    -Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines
    -All other duties as assigned