BOSTON HARBOR HOTELPOSITION DESCRIPTIONJOB SUMMARY
The Catering Coordinator will offer support through all aspects of Catering functions, as well as supporting the Catering Managers.CANDIDATE PROFILEEducation:
Bachelor's degree, preferably specializing in Hospitality, Business Administration, and or related major or equivalent experience is required.Experience:
Must have at least one (1) or more years of related Catering experience, with experience in Hospitality preferred.KEY RESPONSIBILITIES
The primary responsibilities for the Catering Coordinator include but are not limited to:
-Responding to telephone inquiries by determining client's needs and specifications for referral to the Catering Sales Managers.
-Establishing rapport with Catering clients and function as a liaison.
-Maintain organized records of all Catering accounts and to see that pertinent information is distributed to the necessary hotel personnel on a timely and accurate basis.
-Responsible for turning over definite Catering contracts and distributing to other departments, completing and/or distributing Banquet Event Orders and Group Resumes.
-Manage Catering team calendar for PTO and events
-Assist the Catering Managers during the execution of Catering Events.
-Politely and efficiently answer all guest requests, both internally and externally.
-Produce and send information for social and corporate inquiries, contracts and proposals for pending events, general letters and correspondence.
-Ordering of office supplies for office.
-Develop knowledge of all hotel departments, amenities, function space, food and menus.
-Responsible for special projects as assigned by the Director of Catering
In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences:
-Strong Working Knowledge of Excel
-Must be able to communicate clearly with guests, customers, supervisor, and fellow employees.
-Superior communication (Written, Verbal, Presentation, Phone, etc.) and meeting skills
-Excellent organization and acute attention to detail
-Must be proficient in Microsoft office, knowledge of Delphi, Microsoft Report Builder and Opera helpful.
-Ability to manages conflict effectively and work diligently to obtain a mutually agreeable solution
-Ability to consistently display courtesy, etiquette, warmth and enthusiasm on the phone and in person
-Superior time management and task prioritization
-Ability to handle multiple and changing priorities in professional manner
-Willingness to assist co-workers and guests beyond normal job duties
The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.