About The Chefs' Warehouse The Chefs' Warehouse, Inc. () combines exceptional quality and brand building with broadline food service distribution for more than 35 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 2,000 artisan producers of the world's finest ingredients from over 40 countries to the finest chefs in the world. We passionately consult, sell, and build relationships with more than 35,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants. Mission: The mission of The Chefs' Warehouse is to provide the world's greatest ingredients to the world's best chefs. Our C.H.E.F.S. Values: Curious & Creative Hungry For Food & Results Entrepreneurial Forward Thinking & Flexible Supportive (Of Peers & Chefs) Position Summary: Clean, wash and sanitize meat, seafood and poultry processing areas and maintain cleanliness of workspace by performing the following duties. What you'll do: Prep Processing room for washing Power down machines using appropriate procedures Break down equipment for cleaning. Remove cardboard, trash bags, inedible from processing rooms Use high and low pressure water wash systems with water temperature between 120-140F Use proper detergent and sanitizing chemicals following MSDS procedures Ability to read labels for chemical identification About you: High school diploma or equivalent 1-3 months of experience The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor. Perks & Benefits: Paid Vacations, Paid Holidays Health, Dental and Medical Benefits Weekly pay Life Insurance 5% above cost for our high-quality food products Employee discounts for travel and events 401k The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We are dedicated to building an inclusive and diverse workforce. Other details Job Family Union 1546 Laborers Pay Type Hourly Travel Required No Travel % 0 Apply Now Houston, TX, USA
Apr 23, 2024
Full time
About The Chefs' Warehouse The Chefs' Warehouse, Inc. () combines exceptional quality and brand building with broadline food service distribution for more than 35 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 2,000 artisan producers of the world's finest ingredients from over 40 countries to the finest chefs in the world. We passionately consult, sell, and build relationships with more than 35,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants. Mission: The mission of The Chefs' Warehouse is to provide the world's greatest ingredients to the world's best chefs. Our C.H.E.F.S. Values: Curious & Creative Hungry For Food & Results Entrepreneurial Forward Thinking & Flexible Supportive (Of Peers & Chefs) Position Summary: Clean, wash and sanitize meat, seafood and poultry processing areas and maintain cleanliness of workspace by performing the following duties. What you'll do: Prep Processing room for washing Power down machines using appropriate procedures Break down equipment for cleaning. Remove cardboard, trash bags, inedible from processing rooms Use high and low pressure water wash systems with water temperature between 120-140F Use proper detergent and sanitizing chemicals following MSDS procedures Ability to read labels for chemical identification About you: High school diploma or equivalent 1-3 months of experience The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor. Perks & Benefits: Paid Vacations, Paid Holidays Health, Dental and Medical Benefits Weekly pay Life Insurance 5% above cost for our high-quality food products Employee discounts for travel and events 401k The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We are dedicated to building an inclusive and diverse workforce. Other details Job Family Union 1546 Laborers Pay Type Hourly Travel Required No Travel % 0 Apply Now Houston, TX, USA
About The Chefs' Warehouse The Chefs' Warehouse, Inc. () combines exceptional quality and brand building with broadline food service distribution for more than 35 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 2,000 artisan producers of the world's finest ingredients from over 40 countries to the finest chefs in the world. We passionately consult, sell, and build relationships with more than 35,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants. Mission: The mission of The Chefs' Warehouse is to provide the world's greatest ingredients to the world's best chefs. Our C.H.E.F.S. Values: Curious & Creative Hungry For Food & Results Entrepreneurial Forward Thinking & Flexible Supportive (Of Peers & Chefs) Position Summary: Clean, wash and sanitize meat, seafood and poultry processing areas and maintain cleanliness of workspace by performing the following duties. What you'll do: Prep Processing room for washing Power down machines using appropriate procedures Break down equipment for cleaning. Remove cardboard, trash bags, inedible from processing rooms Use high and low pressure water wash systems with water temperature between 120-140F Use proper detergent and sanitizing chemicals following MSDS procedures Ability to read labels for chemical identification About you: High school diploma or equivalent 1-3 months of experience The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor. Perks & Benefits: Paid Vacations, Paid Holidays Health, Dental and Medical Benefits Weekly pay Life Insurance 5% above cost for our high-quality food products Employee discounts for travel and events 401k The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We are dedicated to building an inclusive and diverse workforce. Other details Job Family Union 1546 Laborers Pay Type Hourly Travel Required No Travel % 0 Apply Now Houston, TX, USA
Apr 23, 2024
Full time
About The Chefs' Warehouse The Chefs' Warehouse, Inc. () combines exceptional quality and brand building with broadline food service distribution for more than 35 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 2,000 artisan producers of the world's finest ingredients from over 40 countries to the finest chefs in the world. We passionately consult, sell, and build relationships with more than 35,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants. Mission: The mission of The Chefs' Warehouse is to provide the world's greatest ingredients to the world's best chefs. Our C.H.E.F.S. Values: Curious & Creative Hungry For Food & Results Entrepreneurial Forward Thinking & Flexible Supportive (Of Peers & Chefs) Position Summary: Clean, wash and sanitize meat, seafood and poultry processing areas and maintain cleanliness of workspace by performing the following duties. What you'll do: Prep Processing room for washing Power down machines using appropriate procedures Break down equipment for cleaning. Remove cardboard, trash bags, inedible from processing rooms Use high and low pressure water wash systems with water temperature between 120-140F Use proper detergent and sanitizing chemicals following MSDS procedures Ability to read labels for chemical identification About you: High school diploma or equivalent 1-3 months of experience The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor. Perks & Benefits: Paid Vacations, Paid Holidays Health, Dental and Medical Benefits Weekly pay Life Insurance 5% above cost for our high-quality food products Employee discounts for travel and events 401k The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We are dedicated to building an inclusive and diverse workforce. Other details Job Family Union 1546 Laborers Pay Type Hourly Travel Required No Travel % 0 Apply Now Houston, TX, USA
General Manager of Food Services Reports to: Director of Operations Department: Operations Supervision: Head Chef, Kitchen Coordinator, Evening Cook, Baker, Dining Hall Coordinator, Coffee House Manager Employment Status: Full-time (40 hours per week) FLSA Status: Exempt Start date: 5/1/24 Last Updated: 1/22/2024 Commitment to Equity, Diversity, and Inclusion Penland School of Craft welcomes everyone and believes that equity, inclusion, diversity, and antiracism are essential to our mission. We want the Penland experience to benefit from varied ideas, world views, and personal experiences. We stand against all forms of discrimination and are committed to creating an environment grounded in our equity values. Black, Indigenous, Latine, Asian, and other people who identify as people of color or BIPOC individuals are encouraged to apply, as are people holding other marginalized identities related to gender, sexual orientation, ability, and class background. Position Summary The General Manager of Food Services reports to the director of operations and is responsible for ensuring a smooth food services operation to meet the school's needs. This position directly or indirectly supervises all kitchen and dining room staff, including rotating scholarship workers, and oversees all budgeting for food services that are not contracted. They are responsible for ensuring the food services team is working well together to deliver on our food service needs. They manage meal service for approximately 230 people daily in the summer, and 130 in the spring and fall, along with various special events throughout the year. They are responsible for a $400,000+ budget. This position also interacts with a variety of departments that interact and impact food services. This is a complex position with broad responsibilities requiring good business, supervisory, and people skills. This is a full-time, exempt position. This position's responsibilities include the total responsibility and management of both front and back of house operations for The Pines kitchen and dining hall, as well as The Penland Coffee House. This management position includes hiring and firing of all food service staff and management of the following: ordering food and all inventories, planning and executing meals, menu planning and costing, and food preparation. The General Manager must also have the ability to work successfully with other parts of the organization, coordinating food service for special events and other functions. Primary Responsibilities Oversees all food services operations at Penland that are not contracted to outside vendors. Ensures a friendly atmosphere for staff and students while providing healthy and delicious food for program participants and staff. Designs and manages organizational systems that ensure efficient operations. Oversees the hiring, training, management, and evaluations of all food services staff to ensure a cohesive and efficient food services team. Represents food services to other departments and works with them to ensure the smooth integration of food services with school-wide programs and events. Ensures clear communication regarding all aspects of food services operations internally and externally. Ensures regular department meetings are occurring and drives problem-solving. Ensures clear systems for external food requests from other school departments. Creates and manages the food services budget. Oversees food and equipment orders to ensure they are placed in a timely manner, and food is of good quality and consistency that results in well-balanced and attractive meals. Seeks out the best prices and discounts and maintains positive relationships with vendors. Oversees inventory and ordering throughout the year. Oversees menu planning. Oversees all daily, weekly, and seasonal cleaning needs. Cultivates a friendly, cooperative attitude among food services staff, rotating scholarship workers, and program participants. Prepares menu costing sheets to evaluate menus, budget, and pricing for meal service fees. Ensures proper training and that the highest standards are met in regard to health code standards. Oversees the kitchen on-call staffing system as needed. Maintains SafeServe, First Aid, CPR, Bloodborne Pathogen & AED training and certification. Other duties as assigned. Qualifications Must have 5+ years of diverse food service experience with at least 3 years of supervisory experience. Must have worked in a high-volume setting with diverse menu selections Culinary education is preferred. Physical Demands While performing the duties of this job, the employee is regularly required to stand for long periods of time and to walk. The employee is required to use their hands to handle or touch objects, tools, or controls and to talk fluently and to hear. While performing the duties of this job, the employee is regularly required to sit and work at a computer. The employee must occasionally lift and/or move objects weighing up to 75 pounds. Specific vision required by this job is close vision. Benefits We take care of our staff through a wide range of benefits. For your wellness, we offer multiple medical plans, vision, dental, long-term disability, life insurance, retirement, and an EAP program. Benefits include generous vacation, sick, extended sick, floating holiday leave programs, access to studios, free classes, meals during programming, and other discounts. We have other generous benefits that we can explore more during the interview process. Compensation This is a non-exempt, full-time (40 hours per week), year-round, benefits-eligible position. The salary range for this position is $51,825 - $60,971 annually and negotiable based on the skills and experience an applicant brings to the position.
Apr 13, 2024
Full time
General Manager of Food Services Reports to: Director of Operations Department: Operations Supervision: Head Chef, Kitchen Coordinator, Evening Cook, Baker, Dining Hall Coordinator, Coffee House Manager Employment Status: Full-time (40 hours per week) FLSA Status: Exempt Start date: 5/1/24 Last Updated: 1/22/2024 Commitment to Equity, Diversity, and Inclusion Penland School of Craft welcomes everyone and believes that equity, inclusion, diversity, and antiracism are essential to our mission. We want the Penland experience to benefit from varied ideas, world views, and personal experiences. We stand against all forms of discrimination and are committed to creating an environment grounded in our equity values. Black, Indigenous, Latine, Asian, and other people who identify as people of color or BIPOC individuals are encouraged to apply, as are people holding other marginalized identities related to gender, sexual orientation, ability, and class background. Position Summary The General Manager of Food Services reports to the director of operations and is responsible for ensuring a smooth food services operation to meet the school's needs. This position directly or indirectly supervises all kitchen and dining room staff, including rotating scholarship workers, and oversees all budgeting for food services that are not contracted. They are responsible for ensuring the food services team is working well together to deliver on our food service needs. They manage meal service for approximately 230 people daily in the summer, and 130 in the spring and fall, along with various special events throughout the year. They are responsible for a $400,000+ budget. This position also interacts with a variety of departments that interact and impact food services. This is a complex position with broad responsibilities requiring good business, supervisory, and people skills. This is a full-time, exempt position. This position's responsibilities include the total responsibility and management of both front and back of house operations for The Pines kitchen and dining hall, as well as The Penland Coffee House. This management position includes hiring and firing of all food service staff and management of the following: ordering food and all inventories, planning and executing meals, menu planning and costing, and food preparation. The General Manager must also have the ability to work successfully with other parts of the organization, coordinating food service for special events and other functions. Primary Responsibilities Oversees all food services operations at Penland that are not contracted to outside vendors. Ensures a friendly atmosphere for staff and students while providing healthy and delicious food for program participants and staff. Designs and manages organizational systems that ensure efficient operations. Oversees the hiring, training, management, and evaluations of all food services staff to ensure a cohesive and efficient food services team. Represents food services to other departments and works with them to ensure the smooth integration of food services with school-wide programs and events. Ensures clear communication regarding all aspects of food services operations internally and externally. Ensures regular department meetings are occurring and drives problem-solving. Ensures clear systems for external food requests from other school departments. Creates and manages the food services budget. Oversees food and equipment orders to ensure they are placed in a timely manner, and food is of good quality and consistency that results in well-balanced and attractive meals. Seeks out the best prices and discounts and maintains positive relationships with vendors. Oversees inventory and ordering throughout the year. Oversees menu planning. Oversees all daily, weekly, and seasonal cleaning needs. Cultivates a friendly, cooperative attitude among food services staff, rotating scholarship workers, and program participants. Prepares menu costing sheets to evaluate menus, budget, and pricing for meal service fees. Ensures proper training and that the highest standards are met in regard to health code standards. Oversees the kitchen on-call staffing system as needed. Maintains SafeServe, First Aid, CPR, Bloodborne Pathogen & AED training and certification. Other duties as assigned. Qualifications Must have 5+ years of diverse food service experience with at least 3 years of supervisory experience. Must have worked in a high-volume setting with diverse menu selections Culinary education is preferred. Physical Demands While performing the duties of this job, the employee is regularly required to stand for long periods of time and to walk. The employee is required to use their hands to handle or touch objects, tools, or controls and to talk fluently and to hear. While performing the duties of this job, the employee is regularly required to sit and work at a computer. The employee must occasionally lift and/or move objects weighing up to 75 pounds. Specific vision required by this job is close vision. Benefits We take care of our staff through a wide range of benefits. For your wellness, we offer multiple medical plans, vision, dental, long-term disability, life insurance, retirement, and an EAP program. Benefits include generous vacation, sick, extended sick, floating holiday leave programs, access to studios, free classes, meals during programming, and other discounts. We have other generous benefits that we can explore more during the interview process. Compensation This is a non-exempt, full-time (40 hours per week), year-round, benefits-eligible position. The salary range for this position is $51,825 - $60,971 annually and negotiable based on the skills and experience an applicant brings to the position.
HIRING A KITCHEN MANAGER! Multi venue concept - New unit opening seeks a qualified Kitchen Manager We have openings for our Northern Virginia area hospitality venues. We are looking to hire qualified Kitchen Managers with at least 2 years salaried management experience. Contact: We prefer candidates that have a corporate or franchise restaurant background. Candidates must have excellent people skills, a passion for service and the ability to understand and manage cost centers. Candidates that have FOH and BOH experience have additional value. We offer an outstanding compensation package which includes a premium salary, bonus and full benefits. Our company is expanding and therefore opportunity to advance for strong performers is very realistic. Candidates that have demonstrated advancement and tenure are invited to respond to this posting by replying with a current resume: See below for a full description: Apply to Duties: Accomplishes kitchen human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining kitchen employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Achieves kitchen operational objectives by contributing information and analysis to culinary plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; training kitchen workers to expand their skills; developing career ladder growth opportunities to reduce turnover; identifying and resolving problems; completing audits; determining system improvements; implementing change. Meets kitchen financial objectives by estimating requirements; contributing information to the annual food and beverage budget; reviewing menus; scheduling expenditures; analyzing budget variances; recommending corrective actions; evaluating time-saving production techniques. Implements recipes and portion specifications by reviewing menus and product specifications; evaluating ease of menu production; applying established procedures and techniques. Controls food preparation by consulting with executive chefs and kitchen team leaders; overseeing portion size; evaluating and improving productivity; providing food preparation personal expertise; monitoring presentations. Improves menu quality and consistency by analyzing food production records and menu expenses; standardizing production recipes; promoting kitchen staff interest in quality improvement; studying, evaluating, and re-designing processes; implementing changes. Prepares kitchen operations and production reports by collecting, analyzing, and summarizing food ingredient, food production, and customer data and trends. Maintains safe, secure, and healthy work environment by establishing, following, and enforcing standards and procedures; complying with sanitation and federal, state, and local legal regulations; overseeing food preparation, safety, and security; reviewing and implementing accident and disaster plans. Maintains food ingredients, food preparation, and general supplies by purchasing menu ingredients; evaluating the quality of fresh food and food product deliveries; maintaining general supplies; establishing inventory levels, re-order points, storage requirements, and cost-controls. Maintains culinary equipment by following operating instructions; instructing staff in equipment use; troubleshooting breakdowns; maintaining equipment supplies; performing preventive maintenance; calling for repairs; evaluating new equipment; making recommendations of equipment purchases. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Accomplishes kitchen operations goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Skills/Qualifications: Decision Making, Process Improvement, Strategic Planning, Verbal Communication, Food Sanitation, Safety Management, Leadership, Emphasizing Excellence, Management Proficiency, People Management, Quality Focus Contact
Apr 21, 2024
HIRING A KITCHEN MANAGER! Multi venue concept - New unit opening seeks a qualified Kitchen Manager We have openings for our Northern Virginia area hospitality venues. We are looking to hire qualified Kitchen Managers with at least 2 years salaried management experience. Contact: We prefer candidates that have a corporate or franchise restaurant background. Candidates must have excellent people skills, a passion for service and the ability to understand and manage cost centers. Candidates that have FOH and BOH experience have additional value. We offer an outstanding compensation package which includes a premium salary, bonus and full benefits. Our company is expanding and therefore opportunity to advance for strong performers is very realistic. Candidates that have demonstrated advancement and tenure are invited to respond to this posting by replying with a current resume: See below for a full description: Apply to Duties: Accomplishes kitchen human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining kitchen employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Achieves kitchen operational objectives by contributing information and analysis to culinary plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; training kitchen workers to expand their skills; developing career ladder growth opportunities to reduce turnover; identifying and resolving problems; completing audits; determining system improvements; implementing change. Meets kitchen financial objectives by estimating requirements; contributing information to the annual food and beverage budget; reviewing menus; scheduling expenditures; analyzing budget variances; recommending corrective actions; evaluating time-saving production techniques. Implements recipes and portion specifications by reviewing menus and product specifications; evaluating ease of menu production; applying established procedures and techniques. Controls food preparation by consulting with executive chefs and kitchen team leaders; overseeing portion size; evaluating and improving productivity; providing food preparation personal expertise; monitoring presentations. Improves menu quality and consistency by analyzing food production records and menu expenses; standardizing production recipes; promoting kitchen staff interest in quality improvement; studying, evaluating, and re-designing processes; implementing changes. Prepares kitchen operations and production reports by collecting, analyzing, and summarizing food ingredient, food production, and customer data and trends. Maintains safe, secure, and healthy work environment by establishing, following, and enforcing standards and procedures; complying with sanitation and federal, state, and local legal regulations; overseeing food preparation, safety, and security; reviewing and implementing accident and disaster plans. Maintains food ingredients, food preparation, and general supplies by purchasing menu ingredients; evaluating the quality of fresh food and food product deliveries; maintaining general supplies; establishing inventory levels, re-order points, storage requirements, and cost-controls. Maintains culinary equipment by following operating instructions; instructing staff in equipment use; troubleshooting breakdowns; maintaining equipment supplies; performing preventive maintenance; calling for repairs; evaluating new equipment; making recommendations of equipment purchases. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Accomplishes kitchen operations goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Skills/Qualifications: Decision Making, Process Improvement, Strategic Planning, Verbal Communication, Food Sanitation, Safety Management, Leadership, Emphasizing Excellence, Management Proficiency, People Management, Quality Focus Contact
Starting at $19 per hour! Quarterly Bonus! $1,500 Referral Bonus! Property Location: 2000 Hotel Plaza Boulevard - Lake Buena Vista, Florida 32830 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Forbes' Best Midsize Employers (2023) BASIC FUNCTION: Under general supervision, opens and closes the hotel bar for guests following Company policies and procedures. Maintains the food prep and hotel bar area in a clean, well-organized manner while serving and assisting guests. Presents a high standard of integrity, service, and hospitality at all times to promote the Drury culture with customers and co-workers. Has general knowledge of the hotel, area, and events to answer questions. GENERAL KNOWLEDGE, SKILL AND ABILITY: Requires ability to take written and verbal direction in English and speak English clearly. Requires ability to mix a wide variety of drinks. Requires ability to operate machines and equipment used, including but not limited to, include cash register, dishwashers, speed batch ovens and microwave, etc. Requires excellent customer service skills; ability to communicate effectively with customers and all levels of team members; ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of professionalism. Requires ability to open and close bar, obtain all supplies necessary for mixing cocktails, and clean and maintain areas for which responsible. Requires ability to effectively and efficiently move around bar area. Requires ability to distinguish between different denominations of currency and make change. Requires ability to work with and prepare food; work independently or in teams; work in a fast paced environment; be flexible working varying shifts and time schedules as needed; work weekends and holidays. Requires ability to obtain and maintain all appropriate certifications per Company requirements. Rise. Shine. Work Happy. Hiring Immediately!
Apr 21, 2024
Full time
Starting at $19 per hour! Quarterly Bonus! $1,500 Referral Bonus! Property Location: 2000 Hotel Plaza Boulevard - Lake Buena Vista, Florida 32830 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Forbes' Best Midsize Employers (2023) BASIC FUNCTION: Under general supervision, opens and closes the hotel bar for guests following Company policies and procedures. Maintains the food prep and hotel bar area in a clean, well-organized manner while serving and assisting guests. Presents a high standard of integrity, service, and hospitality at all times to promote the Drury culture with customers and co-workers. Has general knowledge of the hotel, area, and events to answer questions. GENERAL KNOWLEDGE, SKILL AND ABILITY: Requires ability to take written and verbal direction in English and speak English clearly. Requires ability to mix a wide variety of drinks. Requires ability to operate machines and equipment used, including but not limited to, include cash register, dishwashers, speed batch ovens and microwave, etc. Requires excellent customer service skills; ability to communicate effectively with customers and all levels of team members; ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of professionalism. Requires ability to open and close bar, obtain all supplies necessary for mixing cocktails, and clean and maintain areas for which responsible. Requires ability to effectively and efficiently move around bar area. Requires ability to distinguish between different denominations of currency and make change. Requires ability to work with and prepare food; work independently or in teams; work in a fast paced environment; be flexible working varying shifts and time schedules as needed; work weekends and holidays. Requires ability to obtain and maintain all appropriate certifications per Company requirements. Rise. Shine. Work Happy. Hiring Immediately!
Company Description Job Description The Villa Services Coordinator is responsible for providing professional and exceptional personalized service while ensuring all guest needs are anticipated and met promptly and efficiently. The Villa Services Coordinator solves problems and proactively seeks opportunities to impress VIP guests and assist team members. Answers all incoming calls to Villa Services and handles all requests promptly, efficiently, and professionally in accordance with department standards. Delegates and follow-up on assigned Butler tasks and coordinate with Butler Supervisor. Take food & beverage orders then place order with restaurant outlet and/or input in Micros system. Checks the status of Butler whereabouts and assignments throughout the shift. Organizes and communicates timed orders to Butlers, Hosts, and supporting F&B outlets. Emails hosts and administrative assistants for amenity and food & beverage approvals. Ensures all floral, In-Room Dining, and host amenities are set up in suite prior to guest arrivals. Arranges Spa, Salon, dinner, show, and Golf reservations. Arrange off-property guest and host requests with the Transportation Department. Processes all business services requests for guests including but not limited to: shipping and packaging, email, itinerary, and printing requests. Coordinates with Housekeeping for all arrivals/departures, make-up/turn-down services, and special set-up requests. Inputs and tracks all Engineering, Horticulture, and pool requests. Maintains an occupancy log with upcoming arrivals, Casino/Special events, and holidays. Responsible for updating all guest profiles with current and accurate guest preferences obtained from Villa Services team members, hosts, and/or guests. Understands and completes tasks and reports on the "Coordinator Shift Checklist" on a daily basis. Maintains the privacy and confidentiality of all Villa guests. Problem solves last minute guest or host requests and coordinate with appropriate departments for resolution. Assists Supervisors in tasks involving other departments such as: Banquets and Catering, Sound and Video, A/V, Food & Beverage, Security and Housekeeping. Orders requisition items as needed to keep pantry supplies up to par. Keeps working area clean and organized and assist in recording guest storage items. Maintains the Wynn standards of service with guests and co-workers at all times. Looks for opportunities to assist peers, guests, other departments, or leaders at all times and will notify a member of management concerning guest or host complaints. Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork. Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all. Understands safety is a priority and always follows department and company Safety and Health code standards. Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. Attends required meetings and training classes and incorporates knowledge gained into daily work practices. Performs all other job related duties as assigned. Qualifications Previous Food and Beverage experience preferred in addition to Micros training. Concierge knowledge and skills along with familiarity of VIP Services/Front Desk operations a plus but not required. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Must possess excellent verbal and written communication skills along with effective listening skills with strong decision making abilities. Must have exceptional telephone etiquette skills. Must be able to engage guests in a friendly and professional manner while maintaining confidentiality at all times. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. Proficiency with Microsoft Office programs specifically Outlook, Word, Excel, and PowerPoint. Must be able to work efficiently within a team environment. Must be a respectful and courteous team player. Must possess a positive, "whatever it takes" attitude. Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. Must be at least 21 years of age or older and must be able to perform all essential functions of the position. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Apr 21, 2024
Full time
Company Description Job Description The Villa Services Coordinator is responsible for providing professional and exceptional personalized service while ensuring all guest needs are anticipated and met promptly and efficiently. The Villa Services Coordinator solves problems and proactively seeks opportunities to impress VIP guests and assist team members. Answers all incoming calls to Villa Services and handles all requests promptly, efficiently, and professionally in accordance with department standards. Delegates and follow-up on assigned Butler tasks and coordinate with Butler Supervisor. Take food & beverage orders then place order with restaurant outlet and/or input in Micros system. Checks the status of Butler whereabouts and assignments throughout the shift. Organizes and communicates timed orders to Butlers, Hosts, and supporting F&B outlets. Emails hosts and administrative assistants for amenity and food & beverage approvals. Ensures all floral, In-Room Dining, and host amenities are set up in suite prior to guest arrivals. Arranges Spa, Salon, dinner, show, and Golf reservations. Arrange off-property guest and host requests with the Transportation Department. Processes all business services requests for guests including but not limited to: shipping and packaging, email, itinerary, and printing requests. Coordinates with Housekeeping for all arrivals/departures, make-up/turn-down services, and special set-up requests. Inputs and tracks all Engineering, Horticulture, and pool requests. Maintains an occupancy log with upcoming arrivals, Casino/Special events, and holidays. Responsible for updating all guest profiles with current and accurate guest preferences obtained from Villa Services team members, hosts, and/or guests. Understands and completes tasks and reports on the "Coordinator Shift Checklist" on a daily basis. Maintains the privacy and confidentiality of all Villa guests. Problem solves last minute guest or host requests and coordinate with appropriate departments for resolution. Assists Supervisors in tasks involving other departments such as: Banquets and Catering, Sound and Video, A/V, Food & Beverage, Security and Housekeeping. Orders requisition items as needed to keep pantry supplies up to par. Keeps working area clean and organized and assist in recording guest storage items. Maintains the Wynn standards of service with guests and co-workers at all times. Looks for opportunities to assist peers, guests, other departments, or leaders at all times and will notify a member of management concerning guest or host complaints. Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork. Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all. Understands safety is a priority and always follows department and company Safety and Health code standards. Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. Attends required meetings and training classes and incorporates knowledge gained into daily work practices. Performs all other job related duties as assigned. Qualifications Previous Food and Beverage experience preferred in addition to Micros training. Concierge knowledge and skills along with familiarity of VIP Services/Front Desk operations a plus but not required. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Must possess excellent verbal and written communication skills along with effective listening skills with strong decision making abilities. Must have exceptional telephone etiquette skills. Must be able to engage guests in a friendly and professional manner while maintaining confidentiality at all times. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. Proficiency with Microsoft Office programs specifically Outlook, Word, Excel, and PowerPoint. Must be able to work efficiently within a team environment. Must be a respectful and courteous team player. Must possess a positive, "whatever it takes" attitude. Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. Must be at least 21 years of age or older and must be able to perform all essential functions of the position. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.