Server - Yacht Club | $1000 HIRING BONUS

  • Horseshoe Bay Resort
  • Jun 11, 2021
Full time Servers

Job Description

We're Busy, and We're Hiring! $1000 HIRING BONUS for Restaurant Staff
Bonus is paid out after 90 days of successful employment. Must be hired by May1, 2021.
Hourly incomes estimates based on seasonality, business levels and are estimates only.

Server - $20-40/hr

Resting along the shores of Lake LBJ, Horseshoe Bay Resort's upscale, lifestyle vacation destination, puts you just a short drive from Austin and in the heart of the Hill Country. Offering more than ten unique food and beverage outlets. Our sophisticated lakeside dining and upscale cuisine is served for lunch and dinner at the Yacht Club. The elegant, nautical-themed setting overlooks beautiful Lake LBJ and offers a creative menu of seafood, steaks and chef-prepared specialties like prosciutto-wrapped cod, chicken fried lobster and porcini veal chop marsala. Can you taste it yet?

JOB OVERVIEW:

Greet and serve the guest in accordance with Horseshoe Bay Resort standards of food and beverage quality, presentation and sanitation, and in a gracious and professional manner. Display warm hospitality through positive personality with both guest and co-workers. Take pride in all facets of service, to include quality, appearance, cleanliness, for self and the dining room.

ESSENTIAL JOB FUNCTIONS:

  • -Perform direct communication and hospitality procedures with all guests daily.
    -Pre-shifts with fellow staff and management for all restaurant operations.
    -Properly set all tables and stations; follow appropriate set-up checklist; take guest orders.
    -Serve all food and beverage items in a timely manner.
    -Proper treatment and storage of food and company equipment.
    -Complete daily shift operation report.
    -Communicate all special guest requests to kitchen.
    -Detail every table and menu before each meal period.
    -Assist with bussing tables.

MINIMUM REQUIREMENTS:

  • -Minimum age requirement - 18+ yrs
    -TABC required.
    -Food Handlers required; SafeServ certification preferred.
    -Previous serving experience, preferably in a resort setting is valued.
    -Requires a working knowledge of ala carte, fine dining as well as white glove practices.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.