General Manager, Nick and Stefs Steakhouse

  • Delaware North
  • Los Angeles, California
  • Jun 10, 2021
Full time General Managers and Management Executives

Job Description

The OpportunityDelaware North's Patina Restaurant Group is seeking an experienced General Manager to lead our team in exceptional service delivery at Nick and Stefs Steakhouse in Los Angles, California. Our ideal candidate shares our passion for delivering the highest quality of food, wine, and service to guests - taking great pride in your work and the impact you have on a moment or occasion. You're an inspiring leader who understands that training and developing your team is critical to the operation and you can successfully manage people, processes, budgets and expenses effectively.ResponsibilitiesManaging day-to-day operations with a strong focus on guest satisfaction. Overseeing all scheduling and supervision of all associates.Reviewing financial statements and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Completing accurate and necessary administrative duties, including hiring, training, sales tracking, labor tracking, payroll, petty cash, deposits, inventories, ordering, account payables and receivables, and P accounting as needed. Establish standard operating procedures for front of house associates, including ensuring FOH staff are delivering great quality service that exemplifies Patina Restaurant Group.Ensure standard operating procedures in the back of house are followed to ensure the highest quality product is being delivered from our kitchen that follows food and menu specifications, food handling and food safety requirements, and receiving and storage procedures. Handle and report product orders, inventory, and sales. Follows procedures to maintain the safety and security of all associates, customers and company assets (building, cash, equipment, supplies). Lead by example by demonstrating the qualities that you expect from your high performing staff.QualificationsMinimum of 3 years' experience as a General Manager in full-service restaurant, hotel, or other food and beverage location with similar volume, capacity, and expectation of service. Degree in hospitality or business management is preferred. Servsafe, Food Safety Handler, and Training for Intervention Procedures (TIPS) certifications required. Strong financial and computer skills; has experience working with and an understanding of P's; able to monitor budgets and manage service and labor costs. Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours, as needed. Must have strong communication, interpersonal, and leadership skills to deal effectively with all types of business contacts, employee affairs, and customers. Ability to navigate and utilize Microsoft Office Suite programs, appropriate point of sale (POS) systems, and any other required operating machines (i.e. online or digital reservation systems).Who We AreAt Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.