Supervisor / Assistant Managers

  • Which Wich
  • Louisville, Kentucky
  • Jun 10, 2021
Full time F & B Managers Front Desk and Night Auditors General Managers and Management Executives Office and Administrative Support

Job Description

DescriptionYou 'Manage the Vibe' for our guests - ensuring superior sandwiches and service. We ensure a superior employee experience - great music, wear jeans to work and serve awesome guests. Our Supervisors / Assistant Managers are hands-on and in charge of 'Delivering the Vibe' to our guests. What does that mean? It means you run shifts focused on superior service, superior sandwiches and superior training to ensure superior profitability. You work with and lead a team of 'wich' makers, hosts and cashiers to ensure great food in a unique, fast, casual environment. Supervisors can work a variety of shifts to fit your schedule: day shift, night shift and weekends. Job Responsibilities Guest Service Demonstrate Superior Service by providing "Service with Vibe". Demonstrate the 10 Points of Superior Service: 1. Commitment to our Guests 2. Be the ambassador of the "Vibe" and the Brand - Lead by example 3. Respect and courtesy 4. Presenting a clean and polished image through our attire 5. Ambassador of Standards 6. Professionalism 7. Efficiency 8. No problem is too small - Never say No 9. Handle Guest complaints professionally 10. Maintain property and equipment to ensure Guests have a safe and superior dining experience. Compensation: Hourly wage starting at $11.00 per hour with room for negotiation dependent on experience Additional Compensation/Perks/Benefits: Store Discounts Flexible schedule Fun working environment Tips RequirementsRequirements: A great vibe, clean freak and a sense of urgency.Skills/QualificationsHigh School diploma or equivalent, or working toward a diploma in good standingPreferred to have food service experienceMust possess basic math skillsMust have basic computer skills and fundamentalsMust read, communicate and understand English as it relates to the job and safety regulationsMust be able to follow directionsWorking ConditionsThis position requires the ability to perform the basic functions of the jobMust be able to work shifts up to 8 hrs a day. Shifts are normally 4-6 hours.Must be able to repetitively lift, carry, grasp, push and pull objectsMust be able to efficiently use utensils that include but are not limited to knives, mops, brooms, etc.Must be able to tolerate temperature extremes (hot and cold) when working in walk-in and around ovens and sinksManoeuvre around for extended periods of time on hard surfaceMust be able to lift and move boxes, sweep and mopMust be able to lift over head up to 15 lbsLifting up 15 lbs frequently, 25 lbs occasionallyExperiencefood service: 1 year (Preferred)customer service: 1 year (Preferred)restaurant: 1 year (Preferred) Company InformationHERE'S THE STORY. We believe that a great sandwich has the power to make any day better. Whether you need a break from your everyday lunch routine...are looking for a meal that everyone in your group can get excited about...or are just in need of a little bit of comfort ... we're here to serve you. We craft each sandwich with care, with a smile and a thank you, to send you on your way re-energized and satisfied.