Cafe Manager

  • Urban Air Adventure Park
  • Jun 10, 2021
Full time Chefs, Cooks, Food Preparation Workers General Managers and Management Executives

Job Description

FL-Plantation Café Manager Job Description Job Description: The Café Manager is primarily responsible for overseeing the operations of the Urban Air Café and guiding the performance of Team Members. This is a practical, hands-on role, with much of the working hours spent in the kitchen and service area, cooking, preparing and serving food. S/he must work fast with a sense of urgency, while being friendly to guests and supportive of the team. RESPONSIBILITIES * Supports the proper execution of all processes, systems and standards * Ensure all deliveries are received correctly and logged * Maintain effective stock control, storage, and rotation to minimize wastage * Manage the café team, ensuring they always work to the expected standards * Adheres to scheduled shifts and is willing to stay beyond when business or circumstances dictate * Train café staff in preparing the full menu and the front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard required * Set a high standard and good example for café staff regarding punctuality, attendance and attitude and ensure these standards are always maintained * Set a high standard and good example for café staff regarding cleanliness and hygiene including a regular deep clean schedule * Keep the cafe and storage areas clear, well-organized and easy to access * Handling guest concerns regarding the café * Participate in regular staff meetings and training as and when required * Other duties as tasked by General Manager QUALIFICATIONS * Minimum of High School Diploma or equivalent required, some College preferred * Minimum of two years previous food and beverage experience (Quick Service and/or restaurant experience) * 1 to 3 years' management experience in the hospitality field preferred * Must have a current ServSafe or similar food handling certification or be willing to get one within the first 30 days of employment ADDITIONAL REQUIREMENTS * Ability to lead, motivate and empower Team Members * Ability to align Team Members with Urban Air culture by balancing seriousness and having fun * Takes initiative * Excellent interpersonal and communication skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into action • Ability to see patterns in performance and strategize solutions * Exercises good judgment in decision making * Open to feedback and self-improvement * Holds self-accountable for high personal standards of conduct and professionalism * Serves as a role model by demonstrating and upholding Urban Air policies and standards PHYSICAL REQUIREMENTS * Work days, nights, and/or weekends as required. * Work in noisy, fast paced environment with distracting conditions. * Move about facility and stand for long periods of time. * Lift and carry up to 30 pounds. Location - FL-Plantation