Ensure the arrival, departure, and any other guest contact experiences are conducted in an efficient and friendly manner.
- Comprehend and abide by all traffic regulations while transporting customers to and from the airport terminal or other designated site.
- Park guest vehicles and/or retrieve valet parked guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate delivery of vehicle. Move from door post to and from other areas throughout the hotel in response to customer needs.
- Greet guests immediately with a friendly and sincere welcome. Open car doors for arriving and departing hotel customers.
- Respond immediately to customer inquiries regarding hotel features, services and assistance. Provide clear and understandable directions to hotel facilities and nearby attractions.
- Maintain driveway traffic flow to allow main hotel entrance accessibility ensuring ample space for passenger and luggage loading and unloading.
- Listen, understand and respond immediately to guest and associate inquiries and requests for assistance.
- Lift luggage, packages and boxes from cars, buses, vans and carts, placing items on the ground, onto baggage carts, conveyors or other vehicles.
- Clearly communicate the features, and services of the hotel facilities.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
Excellent service is a tradition at the Sheraton Music City Hotel. Our facility has 410 rooms and 32,000 square feet of centralized and elegant meeting space. We have been the winner of 10 consecutive "Gold Key Awards" for meeting excellence from Meetings & Conventions magazine and have recently undergone an extensive renovation. With dedicated associates, we are poised to exceed our guest's every need.Why work at Sheraton Music City? We are a fun, energetic and enthusiastic team that has a passion for delivering outstanding service. Our associates enjoy free parking, complimentary meals, incentives for exemplary performance, and much more. Do you want to become a part of this excellent team and have fun at work? If you answered YES then apply now to join our Sheraton Music City Hotel family. We value U.S. military experience and invite all qualified military candidates to apply.