The Kitchen Manager oversees Deli kitchen operations including production cooking, food cost analysis, recipe development and ordering. They provide mentorship and coaching to deli staff, including setting the standard for excellent customer service. They participate in production cooking and participate in department planning including budgeting and product mix.
Main Job Responsibilities:
Provides and models excellent, professional customer serviceOversees all kitchen operations including production cooking, food cost analysis, recipe development, and orderingProvides direction, supervision, hands-on coaching, and mentorship to Cooks and Deli Helper Clerks Participates in department planning with the Deli management team, including budgeting, product mix, and schedulingParticipates in production cooking as needed Mentors and trains staff to ensure that department sanitation, cleanliness and safety standards are met
Qualifications and Skills:
Proven ability to provide excellent professional customer service Knowledge of cooking techniques and production cooking in a high-volume kitchen required Must have general understanding of cooking methods, natural food ingredients, and alternative foods Kitchen management experience requiredFlexible schedule with availability to work a variety of shifts, including weekends Experience with supervising and training required Demonstrated organizational and planning skills Computer knowledge and skills including Microsoft Office products Ability to multitask on an ongoing basis Excellent leadership, teambuilding, and communication skills Must be able to meet physical demands including standing, bending, twisting, repetitive motion, and lifting lbs regularly Must be at least 18 years of age
Behaviors and Competencies:
PCC is a company where culture and values are at the heart of who we are and what we do. Everyone at PCC is expected to:CollaborateDemonstrate KindnessFocus on the customerInstill trustValue diversityIn addition, leaders are expected to: Build Effective Teams Ensure AccountabilityInspire Others