Area Manager

  • Jun 08, 2021
Full time General Managers and Management Executives

Job Description

We are looking for friendly folks like you to join our team! MISSION BBQ is unlike any other restaurant concept in the country. We serve the most authentic, mouth-watering all-American food anywhere - with a side order of patriotism! Our team is on a mission to make a difference across the country and in our communities. And right now, we're looking for Great People to join us as we grow again. What we do: * A great Place to Work - You will be part of an elite team, yet some might say we're a family * Home for the Holidays - Closed on New Year's Day, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, and Christmas Day * We Encourage Giving Back - Thanking Our Uniformed American Heroes. Helping out in the Communities we serve. It's the right thing to do and we support your extra efforts * Opportunity for Advancement - Grow as we grow! MISSION BBQ looks forward to seeing our Teammates succeed and do our best to help with training, a supportive, nurturing environment and commit to promoting from within Job Description Performs the following tasks on an on-going basis: * Continuously provides teammates with verbal recognition, direction, and support. * Communicates with teammates to keep them informed of restaurant, regional, and corporate procedures. * Communicates with managers to evaluate work procedures, review restaurant standards, identify methods for increasing efficiency or effectiveness, and respond proactively to any needs that arise. * Listens to comments, criticisms, and feedback from guests, teammates, and other managers to gain an understanding of areas of strength and opportunity to improve personal and restaurant performance. * Teaching, coaching, leading and developing Salaried Managers and the entire restaurant management team. * Monitors and coaches teammates on performance, compliance with procedures, and workload. * Creates and modifies the weekly work schedule to accommodate teammates, volume, or other emerging trends. * Conducts meetings with teammates to communicate incentive programs, implement new products and procedures, and discuss areas of opportunity, specials, events, etc. * Ensuring restaurant managers maintain acceptable staffing levels in all departments to build sales and improve profitability. * Ensuring restaurant managers are hiring and retaining team members to help improve productivity and quality of the guest experience. * Drive performance and sales levels improvements for all restaurants. * Ensure market is showing continuous improvement in driving performance and utilizing performance management skills. * Diagnose and help troubleshoot business opportunities. * Monitors job openings resulting from promotions, terminations, and reorganizations to prepare for internal or external search for replacements. * Screens, tests, and interviews applicants using selection tools to assess candidates' qualifications. Executes the following tasks during all shifts: * Prepares restaurant and teammates for shift and ensures the restaurant is ready to be open to standards. * Inspects teammates' work areas for cleanliness to acknowledge teammates' work, delegate other cleaning duties, and/or okay him or her to go home. * Performs teammates' tasks such as preparing menu items and cleaning to ensure quality of the guest experience and to help employees. * Greets teammates as they begin their shifts to promote an atmosphere where they feel welcomed, important, valued, and to ensure they are ready for work. * Inspects food items to ensure freshness and proper temperature. * Monitors restaurant to ensure everyone is providing quality food and service to guests and that safety and sanitation standards are being met. * Expedites food preparation to ensure food is prepared and delivered in a timely fashion. * Resolves all guest complaints by listening to their issues and finding solutions. * Ensures all teammates follow sanitation, safety, and security procedures (e.g., panic buttons, alarms). Minimum requirements: * College coursework preferred; high school diploma or equivalency required. * Previous supervisory OR hospitality industry experience required; both preferred. * Proficiency communicating (speaking, reading, and writing) in English; bilingual preferred. * Must be at least 21 years of age.