Night Auditor - Four Points by Sheraton Louisville Airport

  • Chesapeake Hospitality
  • Louisville, Kentucky
  • Jun 07, 2021
Full time Front Desk and Night Auditors

Job Description

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Overview:
Are you a person who likes to work independently? What about a position with great company, benefits and travel discounts?The Four Points by Sheraton Louisville Airport is hiring a Night Auditor for the hotel front desk.Starting Pay: $12 - $14 per hour.Position will offer a SIGN-ON BONUS of $200 total with $100 after 30 days and $100 after 90 days!We are looking for happy, sunny, hospitality professionals to shine as the face of our 117-room hotel- restaurant - taking great care of our guests throughout their stay with us.The Four Points by Sheraton Louisville Airport a select-service hotel located in the heart of the beautiful city of Louisville Ky is managed by Chesapeake Hospitality an award-winning hotel management company with a rich history and an established track record of successful operations for full-service and select-service hotels and an experienced management team that has operated virtually all of the leading hotel brands. Enjoy the employee travel benefits of working as a team member of Marriott / Sheraton Hotels (great rates at more than 4800 hotels around the world) and make good money while you're at work with a great staff!

Position Summary:
The Night Auditor is responsible for auditing, posting and balancing the daily financial transactions, and providing attentive, courteous and efficient service to all guests during check-in and checkout and throughout their stay to support the hotels continuing effort to deliver outstanding guest service and financial profitability.

Responsibilities:
Audit, post and balance daily cashiers work for outlets including, but not limited to, Rooms and Food & Beverage. Ensure credit card system reconciles to daily transaction lists. Prepare daily revenue report data by auditing Point of Sale tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. Greet, check-in and checkout guests approaching the Front Desk in a friendly, efficient and courteous manner and in accordance with company, hotel and brand standards. Answer guest inquiries about hotel services, facilities, restaurants, transportation, entertainment and hours of operation in a timely manner. Resolve guest challenges and takes appropriate action to ensure 100% guest satisfaction.

Qualifications:
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Ability to attend to guests, associates and management in an attentive, friendly, courteous and service oriented manner which requires strong customer service as well as written and oral communication skills. Employee must be able to maintain standards of attendance and punctuality and must be able to work varying schedules that include evenings, weekends, holidays and extended hours as business dictates.

Benefits:
We offer competitive wages and benefits with most of them starting in the first 60-90 days of employment:PART-TIME BENEFITS401k retirement planLife InsuranceLong Term & Short-Term Disability InsuranceDiscount travel programGrowth opportunity in an evolving organization, and much more.FULL-TIME BENEFITSMedical, Dental & Vision InsuranceFlexible Spending Account401k retirement planLong-Term & Short-Term Disability InsuranceLife InsuranceTuition ReimbursementPaid Time OffHoliday PayDiscount travel programGrowth opportunity in an evolving organization, and much more.

Career Growth:
Career opportunities are endless with Chesapeake Hospitality! With 30+ hotels and restaurants, we welcome the opportunity to develop, grow, promote, and transfer any of our associates to the career they want.FRONT OFFICE CAREERTelephone OperatorConcierge AttendantBreakfast Room AttendantReservations ManagerGift Shop AttendantParking Attendant / Valet / Shuttle DriverReservations AgentSwimming Pool GuardtoFront Desk Agent / Night AuditortoFront Desk / Night Audit SupervisortoFront Office ManagertoRooms Division Manager / Director of Guest ServicetoGeneral Manager / Assistant General ManagertoCorporate OperationsOr cross-train to any other department or position!

Work Authorization, COVID-19, EEO and ADA Information:
Candidates who are offered a position must undergo a background check and drug screening.COVID-19We adhere to CDC guidelines. Employees are required to wear a mask at all times. Employees must complete a health questionnaire and have their temperature taken daily. We require strict adherence to all sanitation guidelines including frequent handwashing and 6 feet social distancing.EEO/ADA StatementChesapeake Hospitality is an equal employment opportunity employer, and all employment decisions are based on merit and the business needs of the company, and not race, color, citizenship status, national origin, ancestry, gender, sexual orientation, gender identity, age, religion, creed, disability, marital status, veteran status, genetic information, or any other factor protected by law.We comply with the law regarding reasonable accommodation for employees who qualify for accommodation. If you need an accommodation to complete an application, please contact the Human Resources office of the hotel/restaurant to which you are applying.