Hospitality Lead

  • Chick-fil-A-Franchise
  • Atlanta, Georgia
  • Jun 04, 2021
Full time Other

Job Description


The Hospitality Lead supports Glenwood Place by leading the dining room team. The Lead provides vision, support, and accountability to the Front of House team through participatory leadership. He/She assists the CMO and Catering team with POP-Point of Purchase, suggestive sales strategies and OLD- Operator Led Delivery. Hospitality Lead is a full time, hourly position which demands a servant's attitude, efficient multitasking, and a team-oriented approach.

Lead Responsibilities

  • Assist with all public facing events

  • Collaborate with FOH and Catering Teams to serve the business

  • Maintain order and cleanliness in the restaurant, restrooms, parking lot, and green space

  • Keep up-to-date with new products rolled out by Chick-fil-A corporate

  • Support the business of catering

  • Ensure guests receive the highest quality products, accurate orders, and superb customer service

  • Steward Dining Room - Train and teach to provide an clean, inviting dine in experience for every guest

  • Submit weekly report every Saturday by noon to Chief Marketing Officer