Manager Refurbishment Category

  • Norwegian Cruise Line Holdings Ltd.
  • Miami, Florida
  • Jun 04, 2021
Full time General Managers and Management Executives

Job Description


Identify adequate and qualified domestic and international sources of supply for NCLH's Refurbishment categories. Source Refurbishment commodities and recommend alternative products and services of same or better quality at a more favorable cost, in collaboration with Suppliers, the FF&E and Refurbishment Category Senior Director, and Sourcing Specialists.


  • Develop a Refurbishment category strategy to achieve cost savings and improve quality and service levels by identifying opportunity areas such as product standardization and supplier consolidation.
  • Oversee all spend activity and purchase requests for Refurbishment and determine proper action plan for all purchases that meet the Supply Chain involvement threshold.
  • Provide Refurbishment subject matter expertise to Sourcing Specialists or seek out expertise from the Senior Director when necessary.
  • Effectively work with functional and business groups as a trusted advisor to determine desired product/service specifications and projected demand when making recommended action plans.
  • Manage and assist Sourcing Specialists to lead cross-functional teams to execute strategic sourcing projects for assigned category areas.
  • Develop Strategic Supplier Relationship Management programs.
  • Collaborate with Spend Analysis & Reporting Team to conduct analysis for category improvement opportunities (e.g., market research) and to implement non-sourcing category projects (e.g., demand management).
  • Ensure that NCLH has good supply market understanding and works with the business/function teams to provide input for creating innovative win-win customer and supplier strategies.
  • Proactively identify improvement opportunities for Refurbishment and recommend key actions to the appropriate stakeholders.
  • Perform other job functions as assigned.


EDUCATION: B.S./B.A. degree in Business (or other related degree programs). MBA or equivalent preferred.

EXPERIENCE: 5-7 years of strategic sourcing/procurement experience, performance measurement, contract negotiation, project management, category management, business analysis, or change management experience.

KNOWLEDGE & SKILLS: Working knowledge of an automated logistics and purchasing system is required, preferably with Amos and Ariba. Strong knowledge of strategic sourcing methodology with pragmatism to manage exceptions. Ability to develop category and sourcing strategies by identifying areas of opportunity. Track record of effectively directing and leveraging procurement spend in assigned category areas by leading global cross-functional teams. Experience managing and maintaining strong supplier relationships. Strong leadership presence and negotiation/contract management experience. Knowledge and experience with best practice processes, tools, and procurement/spend systems data and analysis. Strong interpersonal and management capabilities to manage and develop Sourcing Specialists. Must have strong organizational skills. Strong problem solving, analytical and report summation, and conflict resolution skills. Ability to apply change management and consulting skills/knowledge and expertise. First hand working knowledge of strategic sourcing methodology required. Technical knowledge and expertise preferred. Nationally recognized professional certification preferred (i.e. Certified Purchasing Manager). Proficiency in Microsoft suite (Word, Excel, and PowerPoint), proficiency in Procure-to-Pay systems (e.g. Ariba, Amos). Team Building, technical knowledge and expertise, high degree of business acumen, management, and interpersonal skills.