Food and Beverage Manager

  • JW Marriott Nashville
  • Nashville, Tennessee
  • Jun 04, 2021
Full time F & B Managers General Managers and Management Executives

Job Description

Position Summary

The Food & Beverage Manager will be responsible for directing, coordinating, and administering Food & Beverage service operations to ensure profitability, quality standards and services, and guest satisfaction for multiple F&B outlets throughout the hotel. They will contribute to the planning, organization, and training necessary to achieve restaurant / bar objectives in sales, costs, Internal Guest retention and satisfaction, communication and awareness, guest service, food quality and compliance.


Position Details


About the JW Marriott Nashville:

The JW Marriott Nashville Hotel offers the ideal location for leisure, business and meeting guests in the heart of downtown Nashville, adjacent to the state-of-the-art Music City Center. The first-to-market JW Marriott property includes 533 guestrooms, inclusive of 37 suites, along with a broad array of amenities. The 33-story hotel features 50,000 square feet of indoor function space, an expansive 10,000 square-foot outdoor pool and lounging deck overlooking the city skyline, as well as a 15,000 square foot event lawn.


Owned and operated by Turnberry, the JW Marriott Nashville is located at 201 8th Ave. South, Nashville, TN. To learn more, visit the official JW Marriott Nashville website at or follow the hotel on social media via Facebook, Instagram and Twitter.


Examples of Duties (includes but is not limited to the following):

  • Assist with all hiring and training of restaurant, pool, and lobby bar Internal Guests
  • Understand all programs, procedures, standards, specifications, guidelines and training protocols
  • Collaborate with Assistant Director of Food & Beverage, Director of Food & Beverage, and Stompin' Grounds Chef de Cuisine to create a culture and restaurant work environment based upon respect; foster opportunities for the team to learn, grow and develop their abilities
  • Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations
  • Prepare weekly work schedules in accordance with staffing guidelines, labor forecasts, and assign work for efficient use of equipment and personnel
  • Responsible to ensure restaurants appearance meeting and exceeding standards as well as maintaining compliance with all health and safety regulations at all times
  • Investigate and resolve customer complaints regarding food quality, service, or accommodations
  • Perform additional duties and projects as assigned


Position Requirements:

  • Ability to speak, read, write and understand English
  • Professional demeanor appropriate for a luxury environment
  • Minimum 2-3 years of restaurant, bar, or hospitality management experience preferred
  • Must have working knowledge of point of sale systems
  • Strong customer service experience, interpersonal, and communication skills are required
  • Strong analytical, decision-making and problem- solving skills
  • Ability to multi-task and work in a fast-paced, dynamic environment
  • Ability to be flexible, adaptable and responsive to change


Education:

  • Associate or Bachelor's Degree in Hospitality or Restaurant Management preferred


Typical Physical / Mental Demands:

  • Must be able to stand, walk, sit for prolonged periods
  • Must be able to bend, stoop, crouch
  • Must use hands to reach, grasp, handle, pull and push