Night Auditor/ Overnight Guest Services Agent

  • Fathom Companies / Press Hotel
  • Portland, Maine
  • Jun 03, 2021
Full time Front Desk and Night Auditors

Job Description

**SIGN ON BONUS up to $1,000!!!!!** We're looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests, taking reservations, and participating in some finance and accounting responsibilities. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly. **Responsibilities** - Check in guests, answer phones and take reservations - Respond to guest complaints, requests and emergencies - Process invoices, post checks to vendors and distribute employee checks - Reconcile accounts - Balance the cash drawer and log receipts - Investigate and resolve out-of-balance accounts - Keep accurate financial records and ledgers - Help prepare for forecasts and audits