Greeting and escorting guests to tables in the restaurant, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.REPORTS TO:
Directors of Outlet You Will Make A Difference By:
You Will Bring To The Table:
-Meeting and greeting guests as they arrive, offer choice of seating, then escort them to their table and present menu.
-Reading, maintaining and making daily entries in the log book to coordinate communication between shifts and management.
-Maintaining proper set-up of dining room.
-Receiving records and making any necessary arrangements for reservations and special functions in the restaurant.
-Complying with attendance rules and be available to work on a regular basis.
-Performing any other job related duties as assigned.
-Self-starting personality with an even disposition.
-Maintain a professional appearance and manner at all times. Can communicate well with guests.
-Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
-Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.
-Ability to remember, recite and promote the variety of menu items.
-Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
-Ability to establish and maintain effective working relationships with associates, customers and patrons.