Spa Attendant - Housekeeping

  • Horseshoe Bay Resort
  • Jun 03, 2021
Full time Other

Job Description

JOB SUMMARY:

This position requires keen customer service and knowledge to provide memorable experiences for our guests. One of the first tenets of operating a successful spa is efficiency and accuracy in maintaining exemplary customer service and a clean space. The Attendant's main job objective is the overall cleanliness of Bayside Spa & Paseo Fitness. Responsibilities include but are not limited to: customer service, daily cleaning of the pools, maintaining par levels of robes, towels, water, locker room supplies as well as the fitness center.

ESSENTIAL JOB FUNCTIONS:

  • -Time management, accuracy, attention to detail and exceptional customer service is key to this position.
    -Daily maintenance of the indoor and outdoor pools and whirlpools through daily vacuuming and filling.
    -Re-stock towels throughout the spa facilities.
    -Ensure the proper levels of folded robes and sandals, ready for use by guests.
    -Maintain expectable levels of all spa amenities such as shampoo, conditioner, shower gels, razors, combs, mouthwash and any other amenities used by our guests in the locker rooms.
    -Keep the fitness equipment organized i.e. yoga mats rolled and put away, exercise balls put away, rubber mats under workout equipment are need and straightened.
    -Conduct frequent locker room, indoor pool, outdoor pool and fitness center checks.
    -Remove dirty towels, robes, sandals and headphones to their respective areas for cleaning.
    -Become an expert in knowing all the spa services and amenities.
    -Assist with guest suggestions/complaints in regards to spa cleanliness and equipment while effectively communicating information to management staff.
    -Problem solve when necessary.
    -Follow the daily checklist to ensure all aspects/duties are completed daily.

MINIMUM