The Yacht Club Pool Supervisor's main function is to promote and ensure guest satisfaction, achieved through his or her ability to develop and maintain a strong team environment, placing emphasis on associate satisfaction and delivery of prompt, courteous, correct service. The supervisor is accountable for sales and profit in his or her area. This position should be considered supervisory in nature. Administrative tasks should be limited to scheduling with knowledge of the budget progress report. The supervisor should be on the floor at all times.ESSENTIAL JOB FUNCTIONS:
-Assume responsibility of daily operation of all assigned outlets.
-Assist in working toward positive financial results.
-Assist in ensuring that scheduling functions are performed accurately and in a timely basis.
-Assist in maintaining a highly motivated and well-trained staff.
-Open and close shift in accordance with manager's checklist.
-Initiate aggressive guest interaction through seeking and soliciting feedback from guests.
-Train, maintain and enforce all Horseshoe Bay standards using use records, menus and appropriate reference materials.
-Properly execute revenue and check control procedures on shift.
-Handle daily associate relations (e.g., scheduling, time adjustments).
-Maintain a safe and sanitary work environment for all associates and guests.
-Gather and implement all proper tools for running shift, (e.g., schedules, floor plans, reservations, checks).