Starbucks Supervisor

  • Hyatt Place Pena Station
  • Denver, Colorado
  • Jun 02, 2021
Full time Front Desk and Night Auditors Office and Administrative Support

Job Description

Why us?

Hyatt Place Pena Station/ Denver Airport is ideally located for exploring the Mile High City while staying close to the airport. This beautiful 226 room hotel opened in November of 2019 and has a full-service Starbucks and two-sided fireplace which offers a relaxing and warm atmosphere to all employees and guests. We are committed to making you feel as part of a culture and not just an employee.

Hyatt Place Pena Station offers multiple benefits to our employees including, medical/dental/vision insurance, flexible spending account, short and long turn disability, paid time off, 401K matching, tuition reimbursement, discounted hotel stays, discount at Starbucks, etc.

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

No matter your daily role, Sage recognizes that your success is about more than the work you do-it is really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

Job Overview

Supervise the coffee shop as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals

Responsibilities


  • -Assist in managing the human resources in coffee shop in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
    -Manage the operations of coffee shop as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
    -Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
    -Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
    -Implement promotions, displays, presentations and ideas to capture more in-house guests and a larger share of the local market.
    -Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
    -Ensure Coffee Shop is compliant with all safety and sanitation audits and compliant audits.