Public Area/Lobby Attendant

  • Sage Hospitality Resources, LLP
  • Austin, Texas
  • May 31, 2021
Full time Other

Job Description

Why us?

If you are looking for an adventure, then look no more!! Sheraton Austin Hotel at the Capital is looking for you! We passionately strive to be the best and create excellence in everything we do. We are known best for being authentic, humble, innovative, and flexible operators driven to anticipate needs and exceed expectations of our teams and guests by creating an exciting and FUN working environment!

Sage's vision is ensuring a culture that "makes the ordinary extraordinary!" The ideal candidate should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence. Join us today!

Job Overview

Maintains cleanliness and order in lobby and common guest areas. Provides prompt and courteous service to guests.

Responsibilities

* Maintains parking lot and public space cleanliness.

* Complete daily, weekly and quarterly cleaning checklists.

* Dust and polish furniture, fixtures, thresholds, base boards, railings, elevators, stairwells and window frames.

* Vacuum and spot clean carpeting, upholstery and drapery. Remove any gums from surfaces.

* Clean and shine all glass and metal surfaces.

* Empty all materials from trash receptacles and polish. Replace trash bags if used. Remove trash to dumpster.

* Clean offices as assigned.

* Clean public restrooms and stock with supplies.

* Clean public and service elevators (inside and out).

* Complete all restocking and cleaning duties by performing opening and closing side work as instructed.

* Appearance must be clean and professional with a cheerful and courteous demeanor at all times.

* Notify housekeeping leadership, maintenance department or MOD of malfunctioning equipment, supplies needed or damage to floor covering, upholstery,

* Attends all departmental meetings in person in order to enhance communication and gain knowledge of products, service and facility.

* Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide customer service.

* Follow all safety guidelines to ensure safety and protection of self, associates and guests.

Qualifications

Education/Formal Training

No formal education required.

Experience

No experience required

Knowledge/Skills

Ability to meet standard appearance.

Ability to meet cleaning standards.

Basic understanding of cleaning methods, cleaning implements and chemicals

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to

* Lifting cleaning supplies -30 lbs., pushing and pulling equipment -30-50 lbs., carrying supplies -30 lbs. (All done frequently during shift).

* Bending to start machines and load chemicals -done frequently during shift.

* Must be able to be on feet and walk behind floor care equipment for full shift. Continuous standing may be required.

* No driving required.

ID: 2

Position Type: Regular Full-Time

Property : Sheraton Austin

Outlet: Not Applicable

Category: Housekeeping & Laundry

Tipped Position: No

Address : 701 E 11th St

City : Austin

State : Texas

EOE Protected Veterans/Disability