Bartender Mrs. P's Bar + Kitchen--Wylie Hotel

  • Mainsail Lodging & Development
  • Atlanta, Georgia
  • May 30, 2021
Full time Bartenders

Job Description

Job Description

Position

: Mrs. P's Bar + Kitchen - Bartender

Location: Atlanta, GA

Reports to: Wylie Hotel General Manager, Director of F&B, Supervisor

Status: Non-Exempt (Hourly)

The Wylie Brand:

A revival of the original 551 Ponce, this boutique hotel retains the property's legacy as a well-appointed, homelike bed-stop for locals and passer-throughs. With gentle charm and assured regulars, comfort is certain to seek you out in this home away from home.

Mrs. P's Bar + Kitchen Brand:

The original Mrs. P's on Ponce was home to Atlanta's first drag show featuring the legendary drag icon, Diamond Lil, and famous for its boiled peanuts. Now revived as Mrs. P's Bar & Kitchen, serving local favorites all day for nosh and a beverage menu to delight the more curious palette.

Job Summary

:

Server assistants will be responsible for the dining experience to include greeting the guest, serving the guest in a gracious and professional manner that represents the highest of standards to ensure exceptional service to all guests that are consistent and continually in accordance with the Tribute Portfolio standards under the franchise of Mainsail.

Essential Functions
  • Knowledge of all beverages to include liquors and wines
  • Serves guests in an efficient courteous manner following the proper steps of service
  • Runs food and assists servers as needed to Dining Room, Bar + Longue, & In-Room Dining
  • Comfort level with running food/drinks/hot boxes inside guest rooms
  • Report to work on time and in proper uniform / approved attire
  • Work as a team with all team members within the hotel
  • Check station assigned for the cleanliness of the area
  • Set up tables with items needed for service such as salt, pepper, cutlery, glassware, dishware
  • Have necessary tools to run the shift such as a tray, pen, corkscrew, crumber
  • Knowledge of all menu items to include: prep time, preparations, sauces, allergies, and accompaniments
  • Keeping Back of House clean and tidy with all provided guidelines of 'everything in its place
  • Ability to use large descriptors to showcase entrees
  • Be aware of any specials, soups, drinks, and any items that are running low
  • Ability to handle station, or when situations arise, ability to let manager/supervisor know ahead of time so as not to affect the guest experience
  • Follow cash handling procedures, and must be able to explain shortages and overages
  • Follow the proper steps of service consistently with every table as outlined in the training manual
  • Upsell items to guest at all interactions
  • Bus tables quickly and quietly ensuring no sticky residue is left on the table
  • Ability to carry tray
  • Detail tables and remove items, not in use
  • Never solicit tips
  • Attend monthly department meetings and daily stand-ups
  • Perform other duties as management requests to service our guests
  • Ability to use POS (point of sale) system
  • Follow the procedures addressed in the training manual
Hotel Performance
  • Ensure successful performance assisting guests with an exceptional experience to ensure high performing scores on the GSS according to Marriott.
Qualification Standards

Education & Experience
  • High School diploma or higher
  • Previous hospitality / serving position preferred - minimum one year Server Assistant, Backwater, or Food Runner in greater Tampa Bay area preferred
  • Excellent customer service skills
  • Excellent communication skills, both verbal and written
  • Ability to use technology, e.g. tablets
Physical Demands
  • Ability to stand for extended periods of time and in a potentially hot area under a heat lamp
  • Ability to walk and bend
  • Ability to lift 25 pounds
  • Ability to communicate clearly
  • Corrected vision to normal range
  • Long hours sometimes required
Mental Demands
  • Make sound judgments quickly
  • Work on multiple tasks, making appropriate progress towards deadlines
  • Able to work independently, take direction and provide direction to others
  • Manage differing personalities within the office, the hotel, and the community
  • Maintain the highest degree of confidentiality
  • Ability to work effectively in stressful, high-pressure situations
  • Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
Job Summary

:

Mrs. P's Bar + Kitchen Bartender will be responsible for ensuring exceptional service to all guests that are consistent and continually in accordance with the Wylie Hotel service standards and standards of Mainsail Lodging & Development. Mrs. P's Bar + Kitchen Bartenders will also be responsible for making alcoholic and non-alcoholic beverages by the recipe and delivering high quality food and drinks in a clean and friendly environment.
  • Please note, Mainsail Lodging & Development is a drug-free workplace. Pre-employment screening, to include a background test and drug screen, is required for all candidates offered a position.
Essential Functions
  • General knowledge of cocktail crafting and mixology fundamentals
  • Curate guests' bar experience by making recommendations
  • Knowledge of all beverages to include liquors, wines, and beers
  • Serve guests in an efficient courteous manner following the proper steps of service
  • Knowledge of proper cocktail making, as trained by Mrs. P's Bar + Kitchen
  • Have necessary tools to run the shift such as pen, corkscrew, bar tools, etc.
  • Ability to pair wines with meals
  • Understanding that the bar serves full food & drink menu and must be prepared to serve full coursed and/or shared meals to guests
  • Light food running when applicable, ability to carry plates that may be warm or hot
  • Knowledge of all menu items to include prep time, preparations, sauces, allergies, and accompaniments
  • Collect and process payment for food and beverages served
  • Follow standard TIPS practices to ensure safe and responsible serving of alcohol
  • Be aware of any specials, soups, drinks, and any items that are running low
  • Ability to handle station, or when situations arise, ability to let manager/supervisor know ahead of time of any issues that may affect the guest experience
  • Follow appropriate cash handling procedures as established by Accounting, and must be able to explain shortages and overages
  • Maintain a clean and orderly bar area
  • Clean glasses, utensils, coolers, and bar equipment
  • Perform other duties as management requests to service our guests.
Qualification Standards

Education & Experience
  • High School diploma or higher
  • Previous hospitality experience required
  • Minimum 2-year bartending experience in high volume bar or restaurant preferable in the Atlanta area
  • Excellent customer service skills
  • Excellent communication skills, both verbal and written
  • Ability to use technology e.g. tablets, iPads
Physical Demands
  • Ability to lift 20 pounds or more
  • Ability to sit or stand for extended periods of time
  • Ability to communicate clearly
  • Corrected vision to normal range
  • Ability to work long hours as needed
Mental Demands
  • Make sound judgments quickly
  • Work on multiple tasks, making appropriate progress towards deadlines
  • Able to work independently, take direction, and provide direction to others
  • Manage differing personalities within the office, the hotel, and the community
  • Maintain the highest degree of confidentiality
  • Ability to work effectively in stressful, high pressure situations
  • Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
NOTICE: The hotel business functions seven days a week, 24 hours a day. All employees must realize this fact and be always aware that it may be necessary to move associates from their accustomed shift as business demands. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times.
  • Please note we are a drug-free workplace. Pre-employment background screening is required for all candidates offered a position.**
Powered by JazzHR

QiXoISCJ2K