Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer.
The Omni Houston Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match.
To direct and assist guest and associates with communication needs in accordance with Omni Standards.
* Answer incoming telephone calls to the hotel efficiently and courteously.
* Direct phone calls and messages to appropriate personnel or guest.
* Assist all guests and employees.
* Initiating Omni prompt responses help line by logging information regarding problems/situations which require prompt attention and relaying to appropriate personnel.
* Recording and making Wake up calls.
* Receiving and sending facsimile messages as needed, as well as operating switchboard and two-way radios
* Computer skills required.
* Previous hotel experience preferred.
* Must have the ability to work alone, with others, and remain at work station for entirety of shift.
* Must be able to work a flexible schedule including, weekends and holidays.
* Must have customer service experience with excellent written and especially verbal communication skills.
* Must be able to sit for extended periods of time.
* Must live within 50 miles of the hotel
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .