Sous Chef

  • Puttery
  • Charlotte, North Carolina
  • May 29, 2021
Full time Chefs, Cooks, Food Preparation Workers

Job Description

SUMMARY: The Sous Chef is responsible for daily operations in the kitchen. A Sous Chef should be well informed about culinary positions, recipe standards and hospitality for guests. During their shift, a Sous Chef will open & close the venue following standard procedures, verify recipe adherence through line-checks and visual inspection during service, and manage staff and guest requests as needed. In addition, all Sous Chefs are expected to create and maintain an inviting atmosphere in the kitchen for staff. This atmosphere is created through positivity, support, a shared knowledge, and effective communication.


SUPERVISORY RESPONSIBILITIES: No direct reports. However, this role will assist in supervising the culinary team in the absence of the Executive Chef.

MAJOR DUTIES AND RESPONSIBILITIES: The major responsibilities for this position will center on these key areas: • Oversee daily culinary operations and deliver an outstanding food experience for Puttery guests, which they will immediately recognize as unique and satisfying. • Provide leadership and mentorship to all Puttery Team Members. • Drive and maintain company culture. • Plan and direct food preparation and culinary activities. • Follow culinary standards and training guidelines. • Evaluate performance and productivity and respond with support and coaching. • Reward and express genuine appreciation of the team's dedication, hard work and time. • Resolve issues and complaints related to staff, guests, and the kitchen. • Demonstrate skills for preparation, cooking and serving safe and inspiring culinary items. • Ensure all culinary products served meet or exceed our high standards. • Take the lead with marketing initiatives and special events. • Develop and maintain good working relationships with a variety of people, including vendors, internal stakeholders, staff, and senior management. • Contribute to a climate of appreciation and respect for all Puttery Team Members. • Perform other duties as assigned and requested by the General Manager and the Executive Chef. Additional projects may be assigned to this position to assist the company leadership on major initiatives, as deemed necessary.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, with or without reasonable accommodation. The requirements listed are representative of the knowledge, skills, education and/or ability required for this position.


ESSENTIAL JOB SKILLS/ABILITIES • Work extended hours as required and/or during busy periods based on business needs. • Work with minimal supervision. • Support the Executive Chef in the general operation of the kitchen. • Assist in managing the culinary team, including schedules, and assigned tasks, and handling of disciplinary and HR issues in the absence of the Executive Chef. • Take the lead and holding responsibility with more technical elements of cuisine. • Support the onboarding and training of new culinary staff. • Excellent interpersonal and customer service skills. • Establish strong relationships with staff in other areas of the Puttery operations, including managers and front of house departments. • Excellent organizational skills and attention to detail. • Supervising all food preparation and ensuring strict adherence to food hygiene regulations. • Recognize, maintain, and improve safety and sanitation in the kitchen. • Excellent time management skills. • Strong analytical and problem-solving skills.


EDUCATION and/or EXPERIENCE REQUIREMENTS • Degree in Culinary Arts, or relevant field preferred. • Demonstrated understanding of various cooking methods, ingredients, equipment, and procedures. • Prior experience in a leading position with excellent record of kitchen and staff management. • Accuracy and speed in handling in-the-moment conditions and providing solutions with hospitality and guest experience as a priority. • Outstanding communication skills, and experience working with staff at all levels. • Familiarity with culinary trends and industry best practices. • Working knowledge of various computer software programs (MS Office, inventory management software, Point of Sale systems). Physical Requirements: • Prolonged periods sitting at a desk and working on a computer. • Ability to stand for hours at a time, including maneuvering up and down stairs. • Ability to travel, unassisted as needed. • Must be able to lift to 25 pounds at-a-time without assistance. *Additional responsibilities/tasks within the position's goals may also be assigned.


Puttery reserves the right to change job descriptions at any time based on business conditions/need. The Puttery is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. Additionally, The Puttery takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone.