General Manager, Aviation Lounge 1

  • Sodexo USA
  • Atlanta, Georgia
  • May 28, 2021
Full time General Managers and Management Executives

Job Description

Unit Description Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo's Airport Lounge Segment has several exciting openings for the private United Clubs located in in the airports in Boston, MA, Arlington, VA, Dallas, TX, and Atlanta, GA. We are seeking top-notch Club General Managers to lead the Food and Beverage operations within these private club/lounges. The lounges are dedicated spaces for elite passengers to relax, rejuvenate and enjoy chef created dishes or order from the full-service bar, which serves premium wine and spirits. We are seeking dynamic, energetic and experienced General Managers to be part of creating memorable dining experiences for our guests. These managers will be responsible for ensuring excellent front of house guest services for our upscale clubs/lounges. The ideal candidate for these roles will be seasoned hospitality professionals with a food and beverage management background within hotels, restaurants or similar high-end venue. A team consisting of Bartenders, Cooks, Food Attendants and Custodial Staff will report to the General Manager. Responsibilities include but are not limited to: * Food & Beverage: * Supply chain management/product ordering * Proactive menu design based on customer feedback and take-rates; * Local menu creativity/food product placement and display. * Staffing/Training: * Employee coaching and development; * Staffing management (coverage)/schedule planning. * Other: * Proactive communication/escalation of operational issues and ability to problem-solve in partnership with Regional Manager; * Hospitality-centric ability to pivot and try new things in partnership with United based on industry trends; * Customer service delivery beyond product service and facility cleanliness- ability to create a friendly environment and appropriately engage with guests; * Proactive in identifying and communicating key local market needs/trends in order to support creation of a 'Uniquely United and Distinctly Local" atmosphere. Check out more about Airline Lounge Hospitality! Learn more about Sodexo's Benefits Not the job for you? We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs. Working for Sodexo: At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. Position Summary Responsible for general management of an account/unit providing one or more core services (Core Services of: Lounge Operations and may include any of: Complementary Food and Bar, Food For Sale, Appearance Care, Credential Desk, Purchasing and Concierge Services. Senior-most person assigned to a one client account. Qualifications & Requirements Basic Education Requirement - Bachelor's Degree or equivalent experience Basic Management Experience - 5 years Basic Functional Experience - 5 years Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.