HSS Hospitality Staffing Solutions is recognized as the largest national hospitality staffing company today serving over 900 hotels nationwide. Our commitment to quality in servicing hospitality clients has earned HSS the trust and respect of the best hotel brands in the business.HSS is currently seeking a Bilingual Staffing Account Supervisor to support our Charlotte, NC team.This role is responsible to staff client's open positions within the hospitality industry. The role is responsible for maintaining the client relationship by providing excellent customer service. Along with the client experience the position will manage the candidate experience. The position is responsible for recruiting, employee onboarding and resolving employee relations matters.Duties and responsibilitiesOverall implementation and management of the HSS workforce solution.Develop recruiting plans and network to proactively fill upcoming and current open needs; visit with channel partners as required; post flyers and signs in the community; support social media recruiting as requiredContact customers on a daily basis and assure their staffing needs are achieved; visit properties as requiredContinue to source for new business in current propertiesTrack Open and filled orders daily and document as requiredPartner with clients to arrange training for candidates without needed experienceOnboard new hires through training and managementEnsure new employees have background checks, drug screens and other new hire paperwork completed prior to workingConduct and manage interviews for candidatesManage any performance issues or employee relations issues for assignment based employees in a timely mannerComplete daily activity reports and administrative work related to hiring and tracking hours and payroll; complete payroll weekly by required deadlinesEnsure all meetings and updates with clients and talent are updated into system as requiredConduct safety meetings and provide training weekly to property team and document safety trainings as required.Attend property morning meetings regularlyProvide excellent customer service through timely follow up and communication to all clients and employees. Complete works compensation incident forms as necessary and partner with Risk department to move claims to closureHandle tasks and projects as assignedQualificationsAssociates or Bachelor's degree in Business, hotel management, general studies or equivalent experiencePrevious experience in staffing industry required / On-site managementExperience in hospitality industry highly preferredBilingual in English and Spanish requiredHigh level of communication and organizational skillsAbility to work in fast pace and dynamic environmentBasic use of Microsoft Office applications and basic typing skillsExperience in utilizing internet job boards highly preferredApprox. 50-75% travel around local areaEligibility RequirementsMust be Bilingual in English and SpanishMust be legally authorized to work in the United States without restriction.Must be willing to take a drug testMust be willing to undergo a background checkMust be 18 years of age or olderMust be legally authorized to drive in the United StatesMust have valid car insurance, driver's license and reliable transportation that can be used for work purposesWHAT WE OFFER:Health Benefits after 60 days, 7 Paid holidays, 120 hour paid time offLaptop and cell phoneOngoing training and developmentCompetitive salaryCareer growth opportunitiesIf you meet the requirements and this job meets your skills and interest, please apply with your resume and your hourly pay desired for consideration. At HSS, we look forward to meeting you! Problems applying? Reach out to us directly with your resume to: .HSS is the largest staffing agency in hospitality, are you interested in other positions at HSS? Check out additional great opportunities at HSS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.