Healthcare Concierge

  • University of Colorado
  • Aurora, Colorado
  • May 24, 2021
Full time Concierge, Bell boy and Porters

Job Description

University of Colorado | CU Anschutz Medical Campus

School of Medicine, Office of the Dean, The Hub

Working Title: Healthcare Concierge

Official Title: Administrative Assistant II

Position # Requisition # 21390

* Applications are accepted electronically ONLY at *

The University of Colorado Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

The Hub has an opening for a full-time University Staff (unclassified) Healthcare Concierge (Administrative Assistant II) position.

The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges, and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care. Read CU Anschutz Quick Facts here.

The Healthcare Concierge will be supporting 300 faculty who office out of The Hub. The Hub is a new alternate workspace concept intended currently for faculty who are mostly clinical, and do not have an assigned office. This new modern space offers comfort, amenities, diverse workspace and regeneration/resiliency options, and innovative technology for individuals approved for assignment and access to this space. Open normally 24 hours a day, 7 days a week, through badge entry, The Hub offers reservable workspaces, dedicated telehealth offices, teleconferencing spaces, day-use lockers, cable television, sleep pods, soft seating, Wi-Fi connectivity, concierge service, IT support and more to meet the needs of busy faculty. Monday-Friday 7am-4pm (hours subject to change).

Specific job duties include (but are not limited to):

* Provide general office support including ordering supplies, calendar management, mail management, etc.
* Perform reception duties including answering incoming calls and greeting faculty members at the front desk
* Maintain phone lists and faculty information
* Schedule and organize offices and conference room spaces
* Complete functions related to mail, packages, and dry cleaning services
* Correspond with faculty by phone, email, and scheduling software
* Manage inventory electronically and liaise with current vendors
* Maintain and manage office and kitchen supply inventory and restock regularly
* Work with Facilities to ensure daily cleanliness of offices and common spaces
* Prepare and distribute the monthly Hub newsletter
* Provide notary services

This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Salary and Benefits:

The salary range for this position has been established at $34,752-$38,424.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.


Total Compensation Calculator:

Diversity and Equity:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at .

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Minimum Qualifications:

* 2 years of experience in an administrative support position

Substitution: College or university course work appropriate to the work assignment, may substitute on a year for year basis for the experience.

Preferred Qualifications:

* 3 years of administrative support experience in an academic medical, healthcare or higher education setting
* Bachelor's degree from an accredited college or university
* Healthcare concierge experience
* Proficiency with computers and use of Microsoft Word, Excel, Outlook, and PowerPoint

Competencies, Knowledge, Skills, and Abilities:

* Excellent customer service and interpersonal skills
* Ability to work in a busy, active environment, both independently and as part of a tea
* Proficiency with computers and use of Microsoft Word, Excel, Outlook, and PowerPoint
* Professional written communication skills
* Excellent verbal communication skills
* Effective time management and organization skills
* Ability to establish work priorities and handle multiple deadlines
* Ability to place routine orders for supplies and maintain daily/weekly inventories
* Strong organizational skills and attention to detail
* Ability to multi-task
* Ability to become a certified notary within 14 days after hire