Assistant Manager

  • Pizza Hut
  • May 20, 2021
Full time General Managers and Management Executives

Job Description

Description: - Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service. - Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs. - Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures. - Responsible for ensuring consistent high quality of food preparation and service. - Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. - Estimate food and beverage costs. Work with Corporate office staff for efficient provisioning and purchasing of supplies. Supervise portion control and quantities of preparation to minimize waste. - Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. - Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. - Ensure that proper security procedures are in place to protect employees, guests and company assets. - Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. - Manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness. - Investigate and resolve complaints concerning food quality and service. - Provide direction to employees regarding operational and procedural issues. - Prepare schedules and ensure that the restaurant is staffed for all shifts. Requirements - Knowledge of computers (MS Word, Excel). - Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports. - Must be ServSafe certified. - Will uphold all ServSafe guidelines. - High school diploma or GED required. Additional Information - Ability to safely and successfully perform the essential job functions consistent with company policies and procedures, including meeting qualitative and/or quantitative productivity standards. - Ability to maintain regular and punctual attendance - Must be able to lift and carry up to 40 lbs - Regularly required to stand, walk, talk and hear. Frequently required to use hand to finger motions, handle or feel objects, reach with arms and hands.Responsible for the day to day operation of the restaurant. You are the leader of the store and are responsible to put together a great team to take care of each and every customer that walks through our doors. You are responsible for the financial well being of your operation and ensuring that your team upholds the standards set by Pizza Hut. Requirements Excellent leadership and communication skills Ability to handle any and all concerns that may arise from customers and crew members. Ability to work well with vendors and maintain strong relationships. Ability to coach and correct when a standard is deviated. Ability to inspire confidence in those around you. Ability to maintain the financial well being of your operation by meeting food cost and labor goals in addition to good P&L awareness to all other line items. Ability to break down a P&L to find deviations or anomalies from prior period or prior year. Ability to show empathy and understanding when a customer concern should arise. Ability to keep your cool in stressful situations and inspire confidence during busy peak periods. Ability to multi-task Ability to stand on your feet for 8-10 hours without rest. 6 day work week 50-55 hours per week including 9 peaks. Three nights of which two must be a close. -