JOB SUMMARYThe employee is assigned to work in food service department areas and perform duties such as assisting in tray assembly for patients, simple food preparation, serving customers and set up to include replenishing stations. Transports food carts to and from kitchen areas to Patient Care Units and/or Conference Service Rooms in a timely manner always using the ICARE values and Service Pride standards. Communicates with peers and management regarding identified hazards in the work place. Follows correct procedures in cleaning of equipment and sanitation of work areas, along with special cleaning as assigned. Follows all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards. Follows all departmental policies and procedures and must comply with the City of Houston Food Ordinance. Performs other duties as assigned. Requirements: DUTIES AND RESPONSIBILITIES PATIENT SERVICE/FONDREN 12:Assists with assembling of trays on Tray-line as needed. (EF)Responsible for transporting trays for patients on Room Service and Traditional Service as needed. (EF)Delivers trays with accuracy and efficiency to designated locations to achieve established time frame of 45 min. or less for Room Service meal delivery. (EF)Maintains technical and professional expertise. (EF)Demonstrates active listening skills giving full attention to what other people are saying. (EF)Transports pantry supplies to designated areas. (EF)Follows proper procedure in loading and transporting of food trucks to prevent spillage and delay of meal delivery to the patient. (EF)Maintains food cart delivery log. (EF)Collects soiled trays and carts as needed to prevent excess accumulation on the units and maintain efficiency in the dish room process. Returns soiled tray, retrieval of carts to the units in a timely manner. (EF)Works in the dish room as assigned. (EF)Packages silverware or plastic ware as requested for patient trays. Assists with matting of trays and transports clean tray components to the designated areas throughout the kitchen. (EF)Transporting trash, garbage, cardboard and supplies to assigned areas. (EF)Follows through with resolving any problems and providing the Supervisor with a full report when patient food service problems are identified. (EF) Prepares simple food items such as coffee, tea, toast, etc. Labels and dates foods to ensure freshness and in accordance with date labeling requirements of the Food Ordinance. Stores and handles food properly. (EF)Completes approved number of required departmental customer service and diet knowledge inservices. RETAIL, CATERING, DOCTORS COFFEE BAR:Prepares the service line for the menu items offered during that meal period. Follows the menu paying close attention to details. (EF)Ensures the service area is clean and sanitized. (EF)Reviews menus the day before to ensure supplies are in house. Utilizes down time to do pre-preparation of setups to ensure menus are ready at the specified time. (EF)Labels and dates all food items for storage. Properly rotates food items. Minimizes food waste through portion control. Ensures all expired food is discarded. (EF)Maintains clean orderly storage areas with all food items visible in clear covered storage containers. (EF) Prepares Catering set-ups utilizing CBORD Event Master report and fills orders. Orders delivered accurately, promptly, and at the specified time. Follows the menu paying close attention to details. (EF)Makes contact with the meeting planner, who booked the event at the time of service to ensure the acceptance of the delivery. Makes changes as necessary. (EF)Ensures food served is presented attractively and is held at the proper temperature. (EF)Assists in the preparation of pizzas, salads, sandwiches, and dessert items. (EF) Reviews menus the day before to ensure supplies are in house. Utilizes down time to do pre-preparation of setups to ensure menus are ready at the specified time. (EF)Labels and dates all food items for storage. Properly rotates food items. Minimizes food waste through portion control. Ensures all food beyond the expiration date is discarded. (EF)Maintains clean orderly storage areas with all food items visible in clear covered storage containers. (EF)Works in conjunction with the Catering Coordinator, Cook, Cooks Helper and Catering staff as part of a team ensuring each delivery is prepared, and on time. (EF)Assists in the preparation of pizzas, salads, and desserts when necessary. (EF)Follows all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the work place. (EF) Qualifications: EDUCATION REQUIREMENTSHigh school graduate or GED desired.EXPERIENCE REQUIREMENTSNo experience necessary. One year experience in food service desiredCERTIFICATES, LICENCES AND REGISTRATIONS REQUIREDTexas Food Handlers Certificate through American National Standards Institute (ANSI) is required effective 9/1/2016. KNOWLEDGE, SKILLS AND ABILITIES REQUIREDAbility to read, write and speak basic English desired.