House Person-Night (HOA)

  • Aimbridge Hospitality
  • Atlanta, Georgia
  • Apr 14, 2021
Full time Other

Job Description

Job Summary

The House Attendant-Night responsibilities include cleaning and maintaining the appearance of the public areas of the hotel deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific). This role primarily works in the evenings overnight hours.

Responsibilities

QUALIFICATIONS:

* High School diploma or equivalent and/or experience in a hotel or a related field preferred.
* Must be able to convey information and ideas clearly.
* Must be able to evaluate and select among alternative courses of action quickly and accurately.
* Must work well in stressful high pressure situations.
* Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.

RESPONSIBILITIES:

* Approach all encounters with guests and employees in a friendly service-oriented manner.
* Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and name tag when working (per brand standards).
* Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
* Provide turndown service to assigned guest rooms and suites
* Clean and refresh guest rooms as needed
* Restock the required number of guest rooms per shift.
* Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
* Remove all trash and dirty linen from guest rooms.
* Keep all hallways public areas and closets clean neat and vacuumed.
* Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
* Handle items for “Lost and Foundâ€_ according to the standards. Marginal:
* Follow all procedures as outlined by the Housekeeping Manager.
* Other duties as required.

Property Details

Welcome to our friendly downtown Atlanta community. Hyatt House Atlanta / Downtown offers classic southern hospitality and amenities like 24/7 dining for guests with busy schedules. Travelers can settle into their suite-inspired room with stunning views of the city including landmarks like SkyView Ferris wheel in Centennial Olympic Park. Our hotel provides an affordable getaway in the center of the action, steps away from Georgia Aquarium and Mercedes-Benz Stadium.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

* Medical, Dental, and Vision Coverage
* Short-Term and Long-Term Disability Income
* Term Life and AD&D Insurance
* Paid Time Off
* Employee Assistance Program
* 401k Retirement Plan