In Room Dining Coordinator

  • Accor Hotels
  • Austin, Texas
  • Apr 07, 2021
Full time Other

Job Description

In Room Dining CoordinatorYou are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued while your organizational and communication skills anchor the In Room Dining department from an administrative perspective.What is in it for you: Paid time off Medical, Dental and Vision Insurance, 401K Complimentary shift meal Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 Career development opportunities with national and international promotion opportunities What you will be doing: Consistently offer professional, friendly and engaging service Assist guests regarding menu items in an informative and helpful way Have full knowledge of all menu items, garnishes, contents and preparation methods Have full knowledge of all beverage lists Answer guest calls and guide the order taking process, upselling wherever possible Communicate guest needs effectively with Servers, Culinary team, and Leadership team Close checks in a timely manner Communicate proactively with Front Office, Sales, and Culinary teams to coordinate all VIP guest amenities Follow outlet policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Follow daily assigned employee shift side work Pace all In Room Dining order distribution and deliveries to our standards Maintain departmental requisitioned supplies properly stored and organized Follows hotel uniform and grooming standards Other duties as assigned Your experience and skills include: Previous Food & Beverage experience preferred Excellent communication and organizational skills Strong interpersonal and problem solving abilities Ability to work well under pressure in a fast paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Your team and working environment: Austin's newest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States. Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS