User Experience Writer

  • Outdoorsy
  • Austin, Texas
  • Apr 06, 2021
Full time Other

Job Description

Location: Austin TX or Remote

Outdoorsy, the world's leading recreational vehicle rental and outdoor experiences marketplace is looking for a UX Writer to help shape the future of Outdoorsy. Founded in 2015, Outdoorsy is the fastest-growing outdoor travel marketplace with offices worldwide in the US, Canada, Australia, and the UK. Our mission is to mobilize the 56+ million idle RVs around the world to ensure everyone has the access, choice, and opportunity to safely enjoy outdoor experiences and empower RV owners to realize life-changing financial benefits. With hundreds of thousands of rental days booked and a rapidly expanding global fleet of unique outdoor vehicles and experiences, we're here so you can get the most out of your time outside.

Our team is looking for an experienced UX Writer to join our product design team. In this role, you will be responsible for leading and owning content strategy and ux writing across our renter & owner teams, embedded with product, engineering, data, and marketing to influence product decisions. You will be working closely with designers, product managers, marketers, and researchers to craft a world class user experience.

As our UX writing team grows, you will help establish UX writing as a core discipline on the product design team. You will help create language guidelines, define best practices, and implement simple and concise product copy to enhance the Outdoorsy user experience.

What you'll do:

  • Be a key player on a team of designers, researchers, product managers, and marketers
  • Write clear and concise content across product touchpoints and surfaces including product descriptions, names, labels, tutorials, marketing materials, and notifications
  • Make the product language friendly and inviting, empowering people to use Outdoorsy and invited and welcome
  • Enhance the product through a refined content strategy perspective, influencing strategic decisions to improve overall quality of experience
  • Partner across teams to advocate for a better user experience through ux writing in line with our business objectives
  • Establish and maintain our voice and tone guidelines and partner with marketing to evangelize across the organization
  • Develop narratives and cross functional deliverables to help guide recommendations and establish a shared understanding of content strategy practice at Outdoorsy
  • Be a steward of accessible ux copy and designs that delivers a world class experience for all Outdoorsy customers, including international

What you bring:

  • 5+ years of UX writing experience
  • Excellent writing and editing skills
  • Experience writing for in-product communications
  • Experience working on mobile and web products
  • Experience writing long and short-form content
  • Ability to work independently in a fast-paced environment
  • Collaborative and proactive mentality
  • Consideration of end-to-end user experience and how product copy fits in
  • Experience working in design tools such as Figma
  • Knowledge of accessibility best practices
  • General excitement about the outdoors and travel
  • Bonus - Experience working with a remote team


Outdoorsy is the most trusted and broadest range platform for recreational vehicles and outdoor experiences on the planet - powering road trips and life's best moments. From finding a house-on-wheels to adventure-equipment-you-can-sleep-in to SUVs with roof tents, all the equipment you need during the trip and trip planning services, we are a travelers dream.

We're passionate about our customers, collaborative consumption, community, and entrepreneurship. We've been motivated by our values from day one: always put the customer ahead of ourselves. We like winning. We make long-term progress in the world and repay our gratitude in every community interaction.

Working on our team means you can count on being challenged. You'll be inspired. And you'll be proud. Because whatever your job is here, you'll be part of something big that you can proudly stand behind.

Find your dream job here at Outdoorsy.


  • Fast-growing startup environment
  • World-Class Benefits - 100% Company funded Medical, Dental, Vision & Life Insurance for Employees and 50% Company funded Medical, Dental, and Vision for Dependents
  • Competitive Salary and Equity
  • Flexible Unlimited Personal Time Off Plan
  • 10 scheduled company holidays per year
  • Flexible Hours
  • Company funded rentals off our platform for you, family and friends to experience our customer journey first hand!
  • Dog-Friendly Office