Service Desk Coordinator

  • Paul Mitchell Schools
  • Arlington, Texas
  • Apr 05, 2021
Full time Other

Job Description

Paul Mitchell The School - Arlingtonis seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever.Service Desk Coordinator RoleThe Service Desk Coordinator is professional and has sales and service experience and basic guest service communication skills. He or she must have basic computer software and telephone skills. The objective of a Service Desk Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. He or she also acts as a guest service mentor to the Future Professionals. He or she follows all service desk systems to guide and support a smooth guest service flow in the clinic classroom.What We Are Looking ForThe ideal candidate will have successful previous sales experience, as well as experience with guest service. He or she must be self-motivated to set, meet, and exceed goals, as well as inspire and inspect. This position requires experience in positive and effective communication, customer service resolution, teamwork, and beauty product sales.Skills/Competencies Required: Experience in guest service Excellent organization, coaching, and communication skills Skills in supervision, teamwork, documentation, and return on investment Solid work history with verifiable references Passion for the beauty industry Honesty and professionalism Previous cash management and balancing cash drawers Experience in handling high volume phone calls preferredPaul Mitchell The School- Arlingtonis an equal opportunity employer.