Server

  • Inns of Aurora
  • Aurora, New York
  • Mar 24, 2021
Full time Servers

Job Description

Position Purpose

The server is responsible for receiving and expediting food and beverage orders and assisting guests in order to create a satisfying and luxurious dining experience.

Responsibilities/Duties/Functions/Tasks
  • Set up dining area and server stations before each shift
  • Stay informed of daily menu updates, seasonal products and local food offerings
  • Set tables prior to guest arrival with appropriate utensils, condiments etc.
  • Restock all stations
  • Greet and introduce oneself to guests in designated sections in timely manner
  • Describe and recommend wines and specialty beverages to guests
  • Check identification for guests to verify age requirements for purchase of alcoholic drinks
  • Communicate with guests in a poised and professional manner
  • Receive food and beverage orders at assigned tables, offering assistance and section recommendations, as necessary
  • Check in with guests consistently to ensure satisfaction
  • Serve water, coffee and tea to guests
  • Deliver bread and water to tables
  • Prepare cocktails as ordered and deliver to guests or bartender
  • Run food from kitchen, as needed
  • Complete all side work and daily cleaning tasks in checklist binder
  • Adhere to cleaning duties required at end of shift
  • Remove dishes and glasses from tables and take to kitchen during meals
  • Present checks on each table, collect payments and cash guest out correctly
  • Complete and produce accurate check-outs at the end of each shift
  • Allocate tips to all support staff per AIDR expectations
  • Report all issues in the dining area to restaurant management team
  • Maintain the cleanliness of the service area
  • Attend all mandatory training and meetings
  • Other duties, as assigned
  • Maintain positive and helpful attitude with all guests and Inns of Aurora employees
  • Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook
  • Follow guidelines and expectations as stated in the employee handbook
  • Other duties, as assigned

Requirements
  • Excellent verbal communication skills
  • Ability to multi-task
  • Ability to maintain neat, professional and clean appearance and practices
  • Ability to work while standing for long periods of time
  • Ability to work in a team environment with other servers, host, bartenders, chefs and other Inns of Aurora employees
  • Ability to adhere to proper food regulation standards and health and safety standards
  • High level of professionalism and passion for the industry
  • Ability to maintain calm and collected demeanor under and fast-paced working conditions
  • Ability to work efficiently on a team with other servers, chefs, and all other Inns of Aurora team members
  • Flexibility with scheduling
PREFERENCES
  • Previous serving or fine-dining serving experience
  • Knowledge and understanding of workplace safety procedures
  • Local wine, food and fine-dining knowledge

Benefits

We are proud to offer outstanding benefits to all of our employees.

Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages.

Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits.

We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.