Part-Time Night Auditor

  • Highgate Hotels
  • Atlanta, Georgia
  • Feb 16, 2021
Full time Front Desk and Night Auditors

Job Description

Highgate HotelsHighgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. situated on famous Peachtree Street in downtown Atlanta, The Candler Hotel, a member of Curio Collection by Hilton, opens today within the historic Candler Building. The boutique-style hotel is a 17-story high-rise originally built in 1906 by Coca-Cola magnate Asa Griggs Candler as Atlanta's first steel skyscraper and is recognized on the National Register of Historic Places.After completing an expansive transformation led by award-winning interior designer Nicole Hollis, the building has been re-imagined as a luxurious, one-of-a-kind hospitality destination. Many of the building's original Beaux-Arts architectural details have been preserved including their marbleized lobby and Tiffany windows. The hotel features 265 graciously appointed guestrooms and suites, a library, a gym outfitted by Peloton, and 6,000-sq. ft. of event space. Additionally, the hotel's historic bank has been transformed into its signature restaurant and bar By George by local celebrity chef Hugh Acheson, a two-time James Beard Foundation Award winner and former contestant on Bravo's Top Chef Masters.Employment StatusPart-TimeOverviewThe Candler Hotel, Curio Collection by Hilton-Atlanta's Favorite Hotel-is currently seeking an energetic, hospitality-minded individual to join our team as the Part-Time Night Auditor! This 265 room-and-suites hotel is conveniently located next to the downtown Atlanta attractions, major venues, and popular restaurants. At the Candler Hotel, Curio Collection by Hilton, we offer competitive benefits such as 401k w/company match, Medical/Dental/Vision/Life Insurance, and of course, hotel discounts with the largest hotel company in the world!The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. ResponsibilitiesMust be able to work with and understand financial information and data, and basic arithmetic functions.Must be willing to cross train in other accounting or hotel-related areas.Must be able to prioritize job functions in order to meet deadlines.Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).Audit and reconcile financial and statistical reports.Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.Prepare and distribute month-end reports.Audit and reconcile all Front Desk and Food & Beverage Cashier's work.Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.Prioritize job functions in order to meet deadlines.Ensure accuracy of all numbers reported including statistics.Input and update financial information into corporate communications network.Perform daily, weekly, monthly and annual data processing system functions as required.Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.Ensure overall guest satisfaction.Respond to governmental inquiries upon receipt.Handle guest requestsQualificationsHigh School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.Guest Service Experience preferred.Computer knowledge/skills required.Flexible and long hours sometimes required.Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Late/Overnight shiftMaintain a warm and friendly demeanor at all times.Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.Must be able to multitask and prioritize departmental functions to meet deadlines.Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.Attend all hotel required meetings and trainings.Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.Must be able to cross-train in other hotel related areas.Must be able to maintain confidentiality of information.Must be able to show initiative, including anticipating guest or operational needs.Perform other duties as requested by management.IND1