Spa desk clerk- Topnotch Resort

  • Spire Hospitality
  • Feb 08, 2021
Full time Other

Job Description

Job DescriptionResponsible for exemplary guest service in spa reservations, providing spa and resort and information, tours of the spa, pool and fitness facility and spa guest check in and out procedures. Spa Reservations.Guest Check in and POSAssist in the coordination of all spa departments to ensure a seamless guest spa experience.Be knowledgeable in all aspects of Club Topnotch Memberships and what they entail.Assist in Retail SalesAssist in maintaining the juice bar, lounge and pool areasLiaise with all resort departments to ensure a heightened guest experience and that the physical standards of the spa facility are, maintainedNonessential Skills and Experience:Perform other duties as assigned by managementExperience and SkillsPrevious customer service experience a must.Excellent communication and organizational skillsProven track record resolving guest problems and expediting solutionsMust read, write and speak the English language.Ability to maintain a calm, unhurried demeanor.Flexible work schedule