Customer Executive - Walmart

  • Bimbo Bakeries USA
  • Aurora, Colorado
  • Feb 06, 2021
Full time Other

Job Description

The Walmart/Sam's Club Team Customer Executive is responsible for executing strategic/tactical annual and trimester plans developed by Walmart/Sam's Club Sales, Planners, Category and Shopper business leads. Also developing relationships with Walmart Division Leadership via store operations to advance brand initiatives in conjunction with sales / merchant strategies or in direct support of approved Business Unit objectives. This position is also responsible for the communication of customer plans and results by specified geographies and store groups; both internal and external. Oversees Customer field level penetration/selling.

Key Job Responsibilities Externally:

  • Establishes trusted partnership with Senior Level Walmart/Sam's Club Store Operations Management Teams to the advancement of BBU Brands Share Growth. (Div./Reg)
  • Conduct Semi-Annual T2T reviews with Division Level Leaders at Walmart/Sam's Club
  • Time in market cultivating Mid-Level Relationships with Walmart/Sam's Team Manager Customers, connecting with Walmart/Sam's Regional VP's to Grow BBU Brand Share
  • Sharing category consumer insights provided by local team, with key Walmart/Sam's store operations decision markers towards the advancement of BBU Brands
  • Execute programming communication with Store Operations Walmart/Sam's Leadership.
  • Gains large scale display authorization and secondary display support for all new products, sales programs, seasonal support etc…
  • Maintains and regularly updates analysis of key competitors' activities and their impact on BBU categories on a market-by-market basis. (Market Intelligence Frequency a must)

· Leverage market relationships to stay informed about Walmart/Sam's Total Store Competitive landscape - predominantly food, but total box and e-commerce as well.

Key Job Responsibilities Internally:

  • Maintain trusted advisory position with BU leads specific to all aspects of Walmart/Sam's Club operational alignment towards strategic initiatives.
  • Lead the Walmart/Sam's Manager Customer Field Teams in the development and implementation of a call matrix to ensure quarterly reviews are conducted with all Senior Level Walmart/Sam's Store Operations Management (Market, Regional, Divisional).
  • Develop & publish projected and post audit scorecards.
  • Learn and educate BBU DSD teams specific to continuing advancement of various e-commerce programs.

Position Requirements:

Key Behavioral Competencies:

· Ability to establish and maintain trusted professional relationships (Internal/External)

· Ability to effectively manage direct reports at the manager and professional staff level.

· Ability to support established project objectives, checkpoints and timelines and manage team members to meet project tasks and expectations.

· Ability to influence people - customer and company using IRI, other 3rd party data

· Understands and can effectively communicate Category Management principles

Education and Work History:Bachelor's Degree in Sales, Marketing or Business-related field preferred. A combination of education, training and experience that results in demonstrated competency to perform the work may be substituted.

Ideal candidate will possess:

  • 5 or more years' consumer product account experience.
  • Experience leading salaried associates with team responsibility.
  • Requires excellent presentation and written/oral communication skills, as well as the ability to effectively negotiate and influence others.
  • Excellent organizational, analytical, and planning skills using Cat Man language.
  • Computer skills and proficiency, specifically PowerPoint, Excel, and Word are required, as well as high proficiency with Data Warehouse, Margin Minder, PROMPT and Synectics
  • Travel is required: >50 %.

Physical Demands:

· Able to use a variety of communication methods on frequent basis.

· Use a notebook computer and standard office equipment printers, fax, phone etc.

· Able to sit, stand, stoop and have use of hand motor coordination regularly.

· Use various forms of transportation for extended periods of time on periodic basis.

· The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

Be a part of a company that is dedicated to protecting our planet:

  • All of our U.S. operations have been powered with 100% renewable electrical energy since July 2019, with energy created through a Wind Farm backed by a Virtual Power Purchase Agreement with Invenergy
  • Bimbo Bakeries USA was named EPA ENERGY STAR Partner of the Year in 2018 and 2019 for superior leadership, innovation and commitment to environmental protection through energy efficiency
  • We have 14 ENERGY STAR® Certified facilities
  • Our Manufacturing operations divert greater than 95% of waste from landfill
  • 360 of our company-owned vehicles utilize alternative fuel - propane, compressed natural gas, and electric
  • Bimbo Bakeries USA has committed to 100% sustainable packaging across its portfolio by 2025. All product bags, pouches and wrappers are currently recyclable through Terracycle.

Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, disability, gender, age, national origin, sexual orientation, gender identity, marital status, pregnancy, veteran status, or any other classification protected by law. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, reassignment, layoff, discharge, education, training and all other working conditions. To further the principle of equal employment opportunity, Bimbo Bakeries USA has developed affirmative action plans for minorities and women, qualified individuals with disabilities, and Vietnam-era and special disabled veterans and other protected veterans.