Project Coordinator (213821-886)

  • Restaurant Supply Chain Solutions
  • Louisville, Kentucky
  • Jan 13, 2021
Full time Other

Job Description

Restaurant Supply Chain Solutions, LLC, a Yum! Brands Co-op, is currently seeking a Restaurant Development Specialist (Project Coordinator) to join the Restaurant Development Team in Louisville, KY.

Overview of the Position:

This position manages restaurant development new build and remodel projects in support of Franchisees and/or Brands. The Development Specialist works directly with the Franchise, General Contractor, Architect, Brand and Suppliers to enable successful and timely builds.

Essential Functions:

  • Manages restaurant development new build and remodel projects in support of Franchisees and/or Brands.
    • Verifies integrity of plans and designs.
    • Completes take offs from the plans and designs.
    • Delivers accurate and timely quotes with supplier cost comparisons.
    • Secures quote approvals.
    • Manages the customer build schedule, placing orders to ensure supplier-specific lead times accommodate required project timing.
    • Proactively identifies and resolves issues in partnership with Franchisees, General Contractors, the Brands, Architects, Suppliers, and Freight Carriers.
    • Works collaboratively with Franchisees and the Brands to capture development plans and timelines to inform forecasts.
    • Partners with the extended team to identify and deliver process improvement in support of Franchisees, Brands, and Suppliers.

  • Utilizes tools, reports and processes to effectively monitor and manage projects.
    • Maintains project management data to ensure proper tracking and oversight of builds.
    • Utilizes the open order report to ensure on time delivery.
  • Employs key tools and resources to provide order status and customer shipping information.
  • Builds and maintains proficiency in the use of ERP, SharePoint, and Knowledge Management Systems.

  • Ensures customer service measures are met
    • Attends equipment and asset training to develop and maintain equipment and asset product proficiency.
    • Provides product technical information, as needed.
    • Provides support to resolve customer escalations and/or supplier issues.
    • Responds to customer calls and emails in a timely manner.
    • Provides back up support to inbound switchboard call volume

  • Pursues on-going personal and professional development.

Assumes other duties as assigned.

World Class with Class - Our Values

  • Candidate will be a leader of WC 2 values and proactively drive business solutions based on the following expectations:
    • Integrity
      • Uncompromising adherence to being honest, truthful and ethically strong at all times.
      • Ability to garner trust and respect of all constituents, while managing tight timelines in a dynamic environment.
    • Ability to make decisions
      • Ability to develop and make strategic solution decisions.
    • Proactive
      • Candidate will have an extremely high level of ambition and motivation for success, will be solutions oriented, results driven and a self-starter.
    • Breakthrough results
      • Candidate will embrace change to drive results.
    • High expectations of stakeholders
      • Comfortable working in a fast-paced environment with the ability to shift gears quickly.
      • Strong organizational skills, including ability to prioritize. Flexibility and adaptability to change is crucial.
      • Candidate will promote and champion the RSCS World Class with Class Values (WC 2 ) by acting with integrity, delivering breakthrough results, being transparent and collaborate, recognize and celebrate, being humble and respectful, serve our members and pursue growth and lifelong learning.

Required Skills:
  • Bachelor's degree required.
  • 2 to 5 years of experience with supporting field projects and/or material supply and/or 3 years of experience in order fulfillment, sales support, customer service, warehouse, and/or supplier management.
  • Restaurant or retail operational experience is preferred.
  • A self-starter with an exceptional work ethic.
  • Ability to manage and juggle several complex projects simultaneously under tight deadlines.
  • Prefer experience with restaurant equipment.
  • Prefer experience supporting field/construction/development projects.
  • Strong interpersonal, communication and organizational skills.
  • Excellent written and verbal skills.
  • Strong computer skills in Word, Excel, and Outlook.