Concierge Retail Orlando Part Time Days

  • AdventHealth Orlando
  • Orlando, Florida
  • Jan 13, 2021
Full time Concierge, Bell boy and Porters Sales and Marketing

Job Description


Description
YOU ARE REQUIRED TO SUBMIT A RESUME WITH YOUR APPLICATION! Concierge Retail Part Time OrlandoTop Reasons to work at AdventHealth - Orlando
  • Located north of Orlando in the community of Altamonte Springs, our facility is consistently named "Best Hospital" for overall quality, reputation, doctors and nurses by local residents
Work Hours/Shift: Part Time 20hours a week, Mon - Fri 9a - 1p You Will Be Responsible For:
  1. Demonstrates AdventHealth core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.
  2. Executes the fulfillment of customer concierge requests within guidelines established by leadership. Approaches all encounters with guests and employees in a gracious, attentive, courteous and service-oriented manner. Effectively seeks and applies new concepts and techniques to enhance program and build employee and customer loyalty.
  3. Coordinates the day-to-day operations to facilitate high touch concierge services in an efficient and effective manner. Utilizes strong customer service and organizational skills in coordinating successful events, promoting a positive impact for the program, hospital, and customers. Works closely with all levels of customers throughout the company to assist in coordinating personal services.
  4. Successful handling, prioritizing, and resolving of issues while anticipating opportunities in the future. Leads by example, consistently conveying a positive attitude, passion and pride in work.
  5. Maintains a vendor/sourcing resource database for personal services (event planners, restaurant recommendations, transportation, personal shopping, hotel accommodations, spas, etc).
YOU ARE REQUIRED TO SUBMIT A RESUME WITH YOUR APPLICATION!

Concierge-Retail - AdventHealth - LOCATION

Location Address:

Top Reasons to work at AdventHealth - LOCATION

Work Hours/Shift: Full Time/Part Time/PRN (Shift Information) You Will Be Responsible For:
  1. Demonstrates AdventHealth core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.
  2. Executes the fulfillment of customer concierge requests within guidelines established by leadership. Approaches all encounters with guests and employees in a gracious, attentive, courteous and service-oriented manner. Effectively seeks and applies new concepts and techniques to enhance program and build employee and customer loyalty.
  3. Coordinates the day-to-day operations to facilitate high touch concierge services in an efficient and effective manner. Utilizes strong customer service and organizational skills in coordinating successful events, promoting a positive impact for the program, hospital, and customers. Works closely with all levels of customers throughout the company to assist in coordinating personal services.
  4. Successful handling, prioritizing, and resolving of issues while anticipating opportunities in the future. Leads by example, consistently conveying a positive attitude, passion and pride in work.
  5. Maintains a vendor/sourcing resource database for personal services (event planners, restaurant recommendations, transportation, personal shopping, hotel accommodations, spas, etc).

Qualifications

What You Will Need:

Required:
  • Professionalism, confidence, strong organizational skills, efficiency, initiative, resourcefulness, and an ability to work in a fast paced, rapidly changing environment
  • Ability to convey information and ideas clearly
  • Working knowledge Microsoft Office, Outlook, Excel
Preferred:
  • Cashiering skills
  • Conflict resolution and problem-solving skills
  • Goal seeker and achiever
  • Exemplary customer service skills
  • Two years of relevant experience.
Job Summary:

The Concierge Ambassador participates in the implementation of all retail concierge programs on the AdventHealth campuses. As a concierge ambassador, you will be responsible for proving high quality customer service while fulfilling the requests of employees, patients, family members, and physicians in a fast-paced environment. Actively participates in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all.


This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.