Assistant Manager

  • Burger King
  • Houston, Texas
  • Jan 13, 2021
Full time General Managers and Management Executives

Job Description

The Assistant Manager models servant leadership while delivering exceptional results through others. They provide an engaging environment for restaurant teams and the guest; while focusing on delivering operational excellence. Burger King Assistant Managers invest their time in developing servant leaders, creating memorable experiences and administrative activities.Essential FunctionsDevelop Servant Leaders-Puts your people and restaurant first-not yourselfCreate Memorable Experiences-Creates a service experience so good the guest can't wait to come back to Burger KingAdministration-Maintains the balance between providing a high quality employee and guest experience, and achieving financial goalsResponsibilitiesWelcomes new team members and provides them with the training needed to do their jobLeads inspiring team huddles that motivate and inform the teamEnsures team members receive ongoing training and coachingBuilds the capability of the shift supervisors and prepares them for their next levelConsistently thanks the team and celebrates successActively coaches brand service behaviors-train, observe, provide feedback and celebrateMonitors Speed of Service to ensure delivery of guest expectationsEnsures the restaurant is welcoming and cleanEnsures product quality and operations standards are consistently deliveredPartners with the Restaurant General Manager and team to create action plans to improve guest metricsReviews sales and scheduling to ensure Quality, Service and Cleanliness (QSC) will be metEnsures accuracy of daily numbers, cash handling and HACCP LogsReviews inventory efficiencies to create product ordersEvaluates and implements cost controlsMonitors people charts and production planning and makes necessary adjustmentsCreates and monitors schedule and manages new team members on-boarding processImplements action plans to address employee needs and Operational AssessmentsRequired Education and ExperienceMust have a high school diploma or equivalentMinimum of 1-2 years supervisory experienceAdditional Eligibility QualificationsExcellent guest service skills requiredAbility to work in a fast paced environmentAbility to communicate effectively with guests and team membersAbility to resolve issues in compliance with Burger King standardsAbility to keep employees motivates, resolve conflicts and make hard decisionsAvailable to work all shifts; open, close, weekends and holidaysPhysical DemandsMust be able to lift up to 50 pounds of force frequently to move objectsAbility to carry products/boxes and miscellaneous weighing no more than 50 poundsConsistently handles product preparationAbility to kneel to utilize proper lifting procedures and to open safeConsistently lifts for product preparation, stocking and inventoryIn return for your hard work and dedication, we offer paid training, benefits, biweekly pay and career advancement opportunities. For consideration, apply online at Types: Full-time, Part-time, Seasonal