Assistant Store Manager - Casual Dining

  • Pivotal Talent Search
  • Jan 13, 2021
Full time General Managers and Management Executives

Job Description

Casual Dining opportunities are more than just jobs, they are opportunities. In addition to working directly for an Independent Operator, team members gain life experience that goes far beyond serving a great product in a friendly environment.We are seeking hospitality and customer service leaders to be a part of our rewarding team. Our Leaders must be hard working, fast moving, responsible, and quick thinking. They should also exhibit the ability to go the extra mile and make personal connections with every guest.Opportunities available:LeadershipHospitality ProfessionalsCatering Specialist/ Outside Sales/ Marketing/ DeliveryDrive Thru Specialist & Front of the House (Cashiers)Kitchen Prep & Culinary SpecialitiesBack of the House, Food AssemblyThese opportunities require a productive, fast moving individual who thrives on meeting goals and is driven by serving others and quality. We are seeking individuals who enjoy preparing food, cleaning, and working in an upbeat environment. We promote from within, so great performance can lead to promotions within the restaurant.Responsibilities:Lead team with best practicesProvide a remarkable guest experienceKnow all basic food prepResponsible for knowing what to do when the computer/register failsCount and verify registers and couponsResponsible for party trays and taking orders properlyDemonstrate the ability to train others in "Recipe for Service"Must be able to read and interpret CEM reportsLeadership: Demonstrate the ability to do "Service Checks" and Coach for results (check for core 4, check for the recipe for service, check for 2nd-mile service and required service behaviors, ACES in their places)Must understand and be able to train on How to satisfy a disappointed customerGenerate reports from the register (sales, cashier closes, paid out, pickups, deal with fake money, deal with fake coupons)Demonstrate the ability to close a shift and code end of shift items properlyMust understand how to deal with customer/employee injuriesDo Walk-Thru's with Leaders (ensure restroom, dining room, front line, parking lot cleanliness, ensure all team members are in proper uniform, play-land, speed of service)Know and be able to train on all policiesWhy do our team members LOVE working with us?Flexible Hours - We understand that you may have prior commitments to your family, friends, and school. We try our best to arrange your work schedule around those commitments when possibleOpportunity for advancementCollege Scholarships - We offer Leadership Scholarships to eligible employees who qualifyCompetitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skillsIt's a Friendly Place to Work - We consider our team to be more than just employees. We are familyClosed SundaysCharacteristics:Team mindsetWork with the existing team wellYou show you want to be hereIntegrityHeartSupports vision of the restaurantLeads by exampleBuilds relationshipsGood communicationAble to take vision, goals, core values and all information from leaders and communicate to each team memberServant leadership- Serve the team members in the kitchen who in turn serve front line who in turn serve our guestsThe Leader should:Work from thirty eight to forty-five hours per week in the restaurant (5 days) including Friday and SaturdayFocus on systematically and effectively communicating all related goals and success factors to Team MembersQualifications:Demonstrates loyalty, integrity, motivation, trustworthiness, dependability, empathy and professionalismA passion for people and serviceAble to lead, coach and delegate a team of individuals in a fast paced environmentAble to make quick decisions with the restaurant's best interest in mindAbility to develop othersEagerness to learn and improve yourselfA commitment to quality in everything you doOpen AvailabilityCoachabilityBenefits:Fun, Positive EnvironmentClosed SundaysCompetitive PayDiscounted MealsFlexible SchedulesPaid Time OffHealth InsuranceRetirement Plan (after One Year Tenure)Cross Training and Leadership OpportunitiesScholarship Opportunities (Upon Approved Applicants)Tuition reimbursementProfessional development assistanceWhy Work with us?It's a Great Place to Work - We consider our team members to be more than just employees; they are highly valued individuals that are partners in our business.Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.No Experience Is Necessary - We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.Work Directly With the Owner/Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.Closed on Sunday - so you can have a day off to spend with family and friends.