Resort Assistant Manager

  • Four Seasons
  • Jan 13, 2021
Full time General Managers and Management Executives

Job Description

Aloha! Four Seasons Resorts Lana'i is seeking anResort Assistant ManagerJOIN OUR 'OHANAThe Resort Assistant Manager oversees the day to day operation of the Reception of the Resort. They manage a team of reception staff to provide a seamless registration and cashiering service for our guests. As the first and last impression of the Resort, this high profile department carries a special responsibility. The Resort Assistant Manager ensures that staff are highly trained, motivated and supervised. They ensure accurate communication between the managers on duty, following up on guest requests and problems. They control room rate availability on full-house nights to maximize occupancy and revenue and protect guaranteed reservations.We are seeking someone preferably with a college degree in Hospitality Management, and have a minimum of five years hotel Rooms Division experience, including at least three years in an Assistant Department Head position. You will have excellent personal presentation and interpersonal skills, good problem solving ability and be proficient in Hotel property management systems, in particular Opera and Micros Fidelio. You will be fluent in reading, writing and spoken English language skills. Strong supervisory and managerial skills are essential, with outstanding demonstrated coaching and development skills.Candidates must have valid work authorization for the U.S.Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.SENSEI LANA'I - A FOUR SEASONS RESORTRich wellness traditions combine with serene architecture and a lush island setting to create a true Hawaiian sanctuary at Sensei Lanai, A Four Seasons Resort. A world-class luxury hospitality company, along with renowned health experts and culinary leader Nobu join together to offer a new evidence-led approach to well being that is centered around three practices: movement, nourishment, and rest, all in a luxurious setting filled with beauty. Join the Four Seasons Resort Lana'i ohana (team) as we launch this incredible new retreat offering.Learn more about what it's like to work at Four Seasons Resorts Lana'i, visit us:Twitter: : : SEASONS HOTELS & RESORTS Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.Learn more about what it is like to work at Four Seasons, visit us:://://:// TO EXPECTCompetitive Salary & WagesCompetitive BenefitsPaid Time Off and Holiday PayExcellent Training and Development opportunitiesComplimentary Accommodation at other Four Seasons Hotels and ResortsComplimentary Dry Cleaning for Employee UniformsComplimentary Employee MealsEmployee Recognition ProgramsWe look forward to receiving your application, mahalo! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -