Restaurant General Manager

  • Restoration Hardware
  • Charlotte, North Carolina
  • Jan 13, 2021
Full time General Managers and Management Executives

Job Description

JOB DESCRIPTIONRH is seeking a Hospitality Leader with a demonstrated ability to support company leadership in the development and execution of business strategies. This includes taking a leadership role in strategic research and development initiatives that will improve the quality of guest experience and increase revenues, recruiting and training of service staff, inventory management, and providing world-class customer service to internal and external guests while taking great care of the equipment and facilities. ABOUT US RH is a curator of design, taste and style in the luxury lifestyle market. The Company offers collection through its retail galleries, source books and online at,,, and Waterworks.comAt RH we believe deeply that the \"right\" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take \"no\" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Deliver P results in line with company expectations for revenue and operating income Develop and maintain a strong protocol with regards to service standards Develop a strong Hospitality Leadership team to address and grow the business Directly lead all Dining Room associates; provide oversight for all Caf staff including kitchen Develop deep and strong communication and partnership with Core Gallery team - ensure there is a cohesive and seamless integration of the Caf within the larger Gallery experience Mentor, train, and conduct in-the-moment coaching to develop teams and deliver sales Embrace change and deliver top results no matter the obstacle Foster and maintain open communication between Dining Room and Kitchen Leaders and associates Multi-task at a high level; prioritize among multiple complex daily priorities OUR REQUIREMENTS Minimum of 5 years experience in the Hospitality industry Ability to work independently and with all levels of leadership in a fast-paced environment Strong ability to lead a hospitality team and own accountability for specific revenue goals Excellent written and verbal communication skills with notable attention to detail Team player with enthusiastic outlook and creative mind Strong decision-making abilities Business development or entrepreneurial experience a plus Willing to learn new and exciting things OUR PHYSICAL REQUIREMENTS Must be able to lift up to 50 pounds Must be able to work standing and walking for extended periods of time #LI-EP1ABOUT US RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.