Barista II - Lobbyist

  • White Lodging
  • Aurora, Colorado
  • Jan 13, 2021
Full time Barista

Job Description

Position Information Location: Le Meridien Denver Downtown SummaryProvides guests with friendly enthusiastic, yet professional and timely service when preparing quality beverages and products, and maintaining a clean and comfortable environment. Responsibilities Provide the highest quality of service to the guest at all times and anticipates customer needs by constantly evaluating environment and customer cues. Maintains a calm demeanor during periods of high volume or unusual events to keep standards. Acts with integrity, honesty and knowledge that promote our culture, values and mission. Be knowledgeable of all menu items, and stay current on daily/month/seasonal specials, new menu items and specifications including proper preparation. Maintains a clean and organized workspace so that partners con locate resources and product as needed. Ensures product availability and consistency, and assist with ordering when needed. Assists with new associates training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Completes daily checklist, including set-up side work and closing duties. Follow hotel's brand standards. Comply with hotel and department accounting procedures. Ensure security and confidentiality of all guest and hotel information and materials Follow METS guidelines to report equipment malfunction and maintenance issues. Report unsafe conditions and suspicious activity to Loss Prevention/Management. Know and live the mission and the White Lodging/brand basics. Other informationCOMPETENCIES Integrity Customer Focus Listening Positive and Energetic Time Management Adaptability Organization Team PlayerSKILLS Strong time management and organizational skills Ability to work in a team environment Experienced and comfortable with working busy shifts Friendly, outgoing and dedicated to outstanding customer service Tidy and self-disciplined Detailed-oriented and passionate about product quality Proficient in math skills (addition, subtraction, multiplication, and division)EDUCATION/EXPERIENCE High School Diploma/GED Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers Cash handling experience preferredWORKING CONDITIONS Regularly required to stand, walk, talk and hear Frequently required to use hand to finger motions, handle or feel objects, reach with hands and arms. Regularly required to lift and/or move items up to 30 pounds Must be able to adjust vision to both day and night lighting, and able to focus on distant and close-range objects Regularly required to handle food and hot beverages