Job Description Schulte Hospitality Group is seeking a dynamic, service-oriented Breakfast Attendant to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Prepares and serves the daily complimentary breakfast bar Greets each guest and ensures guests are satisfied Ensures breakfast area is sufficiently stocked at all times Ensures cleanliness of breakfast area Other duties as assigned Perform various other duties as assigned EDUCATION AND EXPERIENCE Minimum of one (1) year in restaurant/kitchen service role Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Team player Ability to exceed expectations of guests Knowledge of kitchen/restaurant operations Ability to communicate effectively verbally The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. Schulte Hospitality Group is an Equal Opportunity Employer.
Mar 16, 2024
Full time
Job Description Schulte Hospitality Group is seeking a dynamic, service-oriented Breakfast Attendant to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Prepares and serves the daily complimentary breakfast bar Greets each guest and ensures guests are satisfied Ensures breakfast area is sufficiently stocked at all times Ensures cleanliness of breakfast area Other duties as assigned Perform various other duties as assigned EDUCATION AND EXPERIENCE Minimum of one (1) year in restaurant/kitchen service role Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Team player Ability to exceed expectations of guests Knowledge of kitchen/restaurant operations Ability to communicate effectively verbally The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. Schulte Hospitality Group is an Equal Opportunity Employer.
JOB SUMMARY: Responsible for a quality breakfast bar, including set-up, serving, maintenance, teardown, and clean up. ESSENTIAL JOB FUNCTIONS: Maintain quality standards of the breakfast bar throughout the breakfast hours Ensure food quality and quantity are correct Maintain a neat and orderly kitchen: wash, dry, and put away all dishes, sweep and mop floors, vacuum rugs, clean countertops, empty trash, clean cupboards, drawers, and clean refrigerator and freezer Rotate food Maintain proper levels of inventory Daily teardown of breakfast bar Promote and ensure guest satisfaction Greet each guest with a smile and greeting Must follow all QA and Health department standards OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. COMPETENCIES: Communication both verbal and written Dependable and customer focus Time management and problem solving skills REQUIRED/PREFERRED EDUCATION AND EXPERIENCE Hotel experience is a plus ADDITIONAL ELIGIBILITY QUALIFICATIONS Satisfactory criminal background screening required PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. EXPECTED HOURS OF WORK This position requires variable hours based on the needs of the hotel including weekends (range of hours 5:30am-1130am).
Mar 16, 2024
Full time
JOB SUMMARY: Responsible for a quality breakfast bar, including set-up, serving, maintenance, teardown, and clean up. ESSENTIAL JOB FUNCTIONS: Maintain quality standards of the breakfast bar throughout the breakfast hours Ensure food quality and quantity are correct Maintain a neat and orderly kitchen: wash, dry, and put away all dishes, sweep and mop floors, vacuum rugs, clean countertops, empty trash, clean cupboards, drawers, and clean refrigerator and freezer Rotate food Maintain proper levels of inventory Daily teardown of breakfast bar Promote and ensure guest satisfaction Greet each guest with a smile and greeting Must follow all QA and Health department standards OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. COMPETENCIES: Communication both verbal and written Dependable and customer focus Time management and problem solving skills REQUIRED/PREFERRED EDUCATION AND EXPERIENCE Hotel experience is a plus ADDITIONAL ELIGIBILITY QUALIFICATIONS Satisfactory criminal background screening required PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. EXPECTED HOURS OF WORK This position requires variable hours based on the needs of the hotel including weekends (range of hours 5:30am-1130am).
Breakfast Attendants are responsible for assembling and disassembling breakfast buffets, and ensuring that the buffet remains well-stocked at all times. In full-service establishments, Breakfast Attendants receive orders from customers, communicate these to the kitchen staff, and clear tables. Assembling the breakfast buffet before mealtime and disassembling it thereafter. Ensuring that the breakfast buffet always remains well-stocked. Clearing cutlery and crockery from customers' tables. Sweeping, vacuuming, and mopping the floors after each meal service. Cleaning and sanitizing tables and countertops after each meal service
Mar 04, 2024
Full time
Breakfast Attendants are responsible for assembling and disassembling breakfast buffets, and ensuring that the buffet remains well-stocked at all times. In full-service establishments, Breakfast Attendants receive orders from customers, communicate these to the kitchen staff, and clear tables. Assembling the breakfast buffet before mealtime and disassembling it thereafter. Ensuring that the breakfast buffet always remains well-stocked. Clearing cutlery and crockery from customers' tables. Sweeping, vacuuming, and mopping the floors after each meal service. Cleaning and sanitizing tables and countertops after each meal service
Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cooperates with Managers and Supervisors to complete any requests, as soon as possible. Uses correct cleaning chemicals, according to OSHA regulations and hotel requirements. Uses correct personal protection equipment in accordance with hotel policies and procedures. Sorts, pretreats, washes, dries, irons, and folds linens. Inspects linens for tears and/or stains and rejects or reclaims them. Mends and sews linens. Fills banquet and restaurant linen requisitions. Delivers guest service supplies to guest rooms. Processes contract-cleaned linens. Restocks housekeeping closets and carts. Provides towel service to recreation areas. Responsibilities Process all bed linens, terry, and table linens by operating all laundry/dry cleaning machinery in accordance with hotel's standards. Clean, press and finish staff and guest garments, as well as designated guest room fabrics and articles. Qualifications Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Bilingual English/Spanish a plus. Knowledge of laundry/dry cleaning equipment and chemical handling Knowledge of finishing techniques for all types of fabrics. About Us Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, ! About the Team Shaner Hotels has an amazing opportunity at our Sleep Inn in Port Charlotte, FL. Located just off I-75, Sleep Inn & Suites Port Charlotte is close to pristine beaches, local golf courses, world-famous fishing at Boca Grande and Charlotte Sports Park, home of the spring training operations for the Tampa Bay Rays. Our three-story hotel offers 78 rooms; complimentary hot breakfasts every morning; a business center with public computers, printers, and fax services; an outdoor pool; and special event space that accommodates up to 100 guests.
Mar 13, 2024
Full time
Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cooperates with Managers and Supervisors to complete any requests, as soon as possible. Uses correct cleaning chemicals, according to OSHA regulations and hotel requirements. Uses correct personal protection equipment in accordance with hotel policies and procedures. Sorts, pretreats, washes, dries, irons, and folds linens. Inspects linens for tears and/or stains and rejects or reclaims them. Mends and sews linens. Fills banquet and restaurant linen requisitions. Delivers guest service supplies to guest rooms. Processes contract-cleaned linens. Restocks housekeeping closets and carts. Provides towel service to recreation areas. Responsibilities Process all bed linens, terry, and table linens by operating all laundry/dry cleaning machinery in accordance with hotel's standards. Clean, press and finish staff and guest garments, as well as designated guest room fabrics and articles. Qualifications Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Bilingual English/Spanish a plus. Knowledge of laundry/dry cleaning equipment and chemical handling Knowledge of finishing techniques for all types of fabrics. About Us Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, ! About the Team Shaner Hotels has an amazing opportunity at our Sleep Inn in Port Charlotte, FL. Located just off I-75, Sleep Inn & Suites Port Charlotte is close to pristine beaches, local golf courses, world-famous fishing at Boca Grande and Charlotte Sports Park, home of the spring training operations for the Tampa Bay Rays. Our three-story hotel offers 78 rooms; complimentary hot breakfasts every morning; a business center with public computers, printers, and fax services; an outdoor pool; and special event space that accommodates up to 100 guests.
Requirements KNOWLEDGE, SKILLS, ABILITIES COMPETENCIES Ability to understand and communicate in English proficiently to interact with guests and associates. Must be able to operate the property management system technology. Requires the ability to work through all shift reports and performing the audit function when necessary and assigned. Ability to understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to complete routine reports and correspondence. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to apply good judgment at all times. Ability to deal with problems, address and solve guest-related issues. ENVIRONMENTAL JOB REQUIREMENTS While performing the duties of this job, the associate is regularly required to remain stationary; navigate the hotel; handle, reach, and detect objects, tools, and controls and detect scent and sounds. Frequently required to bend and position self to access low areas. Frequently required to lift and/or move laundry and dishes up to 25 pounds. Occasionally must be able to push/pull carts weighing up to 50 lbs. Occasionally required to traverse heights and remain stabilize while doing so. While performing the duties of this job, the associate frequently works in outside weather conditions (depending on hotel). The associate occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence fumes or airborne particles and toxic or caustic chemicals, and risk of electical shock. The work environment will typically be at moderate to loud noise levels. The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Job Description POSITION PURPOSE AND SUMMARY The Night Guest Laundry Attendant ("NGLA") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for assisting guests overnight, including checking in and checking guests out in accordance with company guidelines and procedures. The NGLA is responsible for completing all laundry responsibilities, answering phones, and ensuring that safety and security procedures are in place in accordance with company guidelines and standards. Watch A Day in the Life video for Night Guest Laundry Attendant, MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. Job function to include assisting guests overnight, checking in and checking guests out in accordance with company guidelines and procedures. Job functions to include processing all laundry in compliance with company standards. This includes but is not limited to treating for stains, washing, drying and folding linens, terry, blankets, bedspreads, mattresspads and shower curtains. Job functions to include processing all dishware in compliance with company standards. This includes but is not limited to washing, drying and packaging. Job function to include stocking all housekeeping carts, cart rooms and laundry with appropriate product to ensure that PAR levels are maintained through the entire building, in compliance with company standards. Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. Job function to include setting up and maintaining the grab and go breakfast in accordance with company standards. Job function to include periodic daily tours of the property to inspect for cleanliness and maintenance in accordance with standards. Compliance with all company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. Responsible for maintaining overall hotel cleanliness. And any other duties as requested by the management team. The typical shift for this position is 11:00pm to 7:00am BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. For Colorado, Washington, California, Applicants Only: Night Guest Laundry Attend Part Time - $15.00 - $22.17 Hourly For New York City (Whitestone) Applicants Only: Night Guest Laundry Attend Part Time - $32.88 Hourly
Mar 14, 2024
Full time
Requirements KNOWLEDGE, SKILLS, ABILITIES COMPETENCIES Ability to understand and communicate in English proficiently to interact with guests and associates. Must be able to operate the property management system technology. Requires the ability to work through all shift reports and performing the audit function when necessary and assigned. Ability to understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to complete routine reports and correspondence. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to apply good judgment at all times. Ability to deal with problems, address and solve guest-related issues. ENVIRONMENTAL JOB REQUIREMENTS While performing the duties of this job, the associate is regularly required to remain stationary; navigate the hotel; handle, reach, and detect objects, tools, and controls and detect scent and sounds. Frequently required to bend and position self to access low areas. Frequently required to lift and/or move laundry and dishes up to 25 pounds. Occasionally must be able to push/pull carts weighing up to 50 lbs. Occasionally required to traverse heights and remain stabilize while doing so. While performing the duties of this job, the associate frequently works in outside weather conditions (depending on hotel). The associate occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence fumes or airborne particles and toxic or caustic chemicals, and risk of electical shock. The work environment will typically be at moderate to loud noise levels. The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Job Description POSITION PURPOSE AND SUMMARY The Night Guest Laundry Attendant ("NGLA") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for assisting guests overnight, including checking in and checking guests out in accordance with company guidelines and procedures. The NGLA is responsible for completing all laundry responsibilities, answering phones, and ensuring that safety and security procedures are in place in accordance with company guidelines and standards. Watch A Day in the Life video for Night Guest Laundry Attendant, MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. Job function to include assisting guests overnight, checking in and checking guests out in accordance with company guidelines and procedures. Job functions to include processing all laundry in compliance with company standards. This includes but is not limited to treating for stains, washing, drying and folding linens, terry, blankets, bedspreads, mattresspads and shower curtains. Job functions to include processing all dishware in compliance with company standards. This includes but is not limited to washing, drying and packaging. Job function to include stocking all housekeeping carts, cart rooms and laundry with appropriate product to ensure that PAR levels are maintained through the entire building, in compliance with company standards. Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. Job function to include setting up and maintaining the grab and go breakfast in accordance with company standards. Job function to include periodic daily tours of the property to inspect for cleanliness and maintenance in accordance with standards. Compliance with all company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. Responsible for maintaining overall hotel cleanliness. And any other duties as requested by the management team. The typical shift for this position is 11:00pm to 7:00am BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. For Colorado, Washington, California, Applicants Only: Night Guest Laundry Attend Part Time - $15.00 - $22.17 Hourly For New York City (Whitestone) Applicants Only: Night Guest Laundry Attend Part Time - $32.88 Hourly
POSITION PURPOSE AND SUMMARY The Night Guest Laundry Attendant ("NGLA") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for assisting guests overnight, including checking in and checking guests out in accordance with company guidelines and procedures. The NGLA is responsible for completing all laundry responsibilities, answering phones, and ensuring that safety and security procedures are in place in accordance with company guidelines and standards. Watch A Day in the Life video for Night Guest Laundry Attendant, MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. Job function to include assisting guests overnight, checking in and checking guests out in accordance with company guidelines and procedures. Job functions to include processing all laundry in compliance with company standards. This includes but is not limited to treating for stains, washing, drying and folding linens, terry, blankets, bedspreads, mattresspads and shower curtains. Job functions to include processing all dishware in compliance with company standards. This includes but is not limited to washing, drying and packaging. Job function to include stocking all housekeeping carts, cart rooms and laundry with appropriate product to ensure that PAR levels are maintained through the entire building, in compliance with company standards. Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. Job function to include setting up and maintaining the grab and go breakfast in accordance with company standards. Job function to include periodic daily tours of the property to inspect for cleanliness and maintenance in accordance with standards. Compliance with all company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. Responsible for maintaining overall hotel cleanliness. And any other duties as requested by the management team. The typical shift for this position is 11:00pm to 7:00am BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. For Colorado, Washington, California, Applicants Only: Night Guest Laundry Attend Part Time - $15.00 - $22.17 Hourly For New York City (Whitestone) Applicants Only: Night Guest Laundry Attend Part Time - $32.88 Hourly KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES Ability to understand and communicate in English proficiently to interact with guests and associates. Must be able to operate the property management system technology. Requires the ability to work through all shift reports and performing the audit function when necessary and assigned. Ability to understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to complete routine reports and correspondence. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to apply good judgment at all times. Ability to deal with problems, address and solve guest-related issues. ENVIRONMENTAL JOB REQUIREMENTS While performing the duties of this job, the associate is regularly required to remain stationary; navigate the hotel; handle, reach, and detect objects, tools, and controls and detect scent and sounds. Frequently required to bend and position self to access low areas. Frequently required to lift and/or move laundry and dishes up to 25 pounds. Occasionally must be able to push/pull carts weighing up to 50 lbs. Occasionally required to traverse heights and remain stabilize while doing so. While performing the duties of this job, the associate frequently works in outside weather conditions (depending on hotel). The associate occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence fumes or airborne particles and toxic or caustic chemicals, and risk of electical shock. The work environment will typically be at moderate to loud noise levels. The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
Mar 12, 2024
Full time
POSITION PURPOSE AND SUMMARY The Night Guest Laundry Attendant ("NGLA") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for assisting guests overnight, including checking in and checking guests out in accordance with company guidelines and procedures. The NGLA is responsible for completing all laundry responsibilities, answering phones, and ensuring that safety and security procedures are in place in accordance with company guidelines and standards. Watch A Day in the Life video for Night Guest Laundry Attendant, MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. Job function to include assisting guests overnight, checking in and checking guests out in accordance with company guidelines and procedures. Job functions to include processing all laundry in compliance with company standards. This includes but is not limited to treating for stains, washing, drying and folding linens, terry, blankets, bedspreads, mattresspads and shower curtains. Job functions to include processing all dishware in compliance with company standards. This includes but is not limited to washing, drying and packaging. Job function to include stocking all housekeeping carts, cart rooms and laundry with appropriate product to ensure that PAR levels are maintained through the entire building, in compliance with company standards. Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. Job function to include setting up and maintaining the grab and go breakfast in accordance with company standards. Job function to include periodic daily tours of the property to inspect for cleanliness and maintenance in accordance with standards. Compliance with all company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. Responsible for maintaining overall hotel cleanliness. And any other duties as requested by the management team. The typical shift for this position is 11:00pm to 7:00am BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. For Colorado, Washington, California, Applicants Only: Night Guest Laundry Attend Part Time - $15.00 - $22.17 Hourly For New York City (Whitestone) Applicants Only: Night Guest Laundry Attend Part Time - $32.88 Hourly KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES Ability to understand and communicate in English proficiently to interact with guests and associates. Must be able to operate the property management system technology. Requires the ability to work through all shift reports and performing the audit function when necessary and assigned. Ability to understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to complete routine reports and correspondence. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to apply good judgment at all times. Ability to deal with problems, address and solve guest-related issues. ENVIRONMENTAL JOB REQUIREMENTS While performing the duties of this job, the associate is regularly required to remain stationary; navigate the hotel; handle, reach, and detect objects, tools, and controls and detect scent and sounds. Frequently required to bend and position self to access low areas. Frequently required to lift and/or move laundry and dishes up to 25 pounds. Occasionally must be able to push/pull carts weighing up to 50 lbs. Occasionally required to traverse heights and remain stabilize while doing so. While performing the duties of this job, the associate frequently works in outside weather conditions (depending on hotel). The associate occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence fumes or airborne particles and toxic or caustic chemicals, and risk of electical shock. The work environment will typically be at moderate to loud noise levels. The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.