Benefits Specialist

  • Carrier Enterprise
  • Orlando, Florida
  • Jan 13, 2021
Full time Other

Job Description

The Benefits Specialist facilitates the daily administration of health and welfare (medical/dental/vision/life ins/short and long-term disability) and wellness plans/policies as well as the retirement plan (401(k)) and ESPP. Assists in the design and revisions of benefit communications/training materials. Provides excellent customer service.

Essential Duties and Responsibilities:

  • Provide new employees benefits information and instruct/assist on the enrollment process.
  • Administers benefit programs including health and welfare, ESPP, 401k., tuition reimbursement, employee discount program, etc. ensuring all changes are managed within plan guidelines
  • Enter enrollment and termination data in vendor websites and ADP HWSE
  • Process and reconcile all benefit related invoicing and reporting
  • Resolve employee issues with insurance providers as needed
  • Using solid Excel skills to generate monthly and quarterly HR reports.
  • Provide internal support for payroll/benefit related systems (ADP Vantage)
  • Manage leaves of absence/FMLA in partnership with vendor and field HR leadership
  • Process the benefits portion on the company payroll/Serve as "back up" for payroll
  • Coordinate the annual open enrollment
  • Create, review and update plan summaries, communication materials, open enrollment materials, benefits brochures, etc.
  • Ensures compliance of employee benefit programs with all legal requirements including ACA, HIPAA, ERISA, COBRA, amount other regulations.
  • Provide general project management & administrative support (gathering audit documents, copying, filing, correspondence, etc.)
  • Respond promptly and thoughtfully to employee questions concerning policies, procedures and benefit programs.
  • All other duties as assigned.


  • High school diploma or equivalent plus 2-3 years of related experienced required or, in lieu of experience, college degree with desire to progress within the HR field.
  • Familiarity with payroll and benefits software systems (ADP Vantage preferred)
  • Demonstrated advanced proficiency in MS Office (Word, Excel and Power Point).
  • Excellent organizational skills; able to multi-task while maintaining attention to detail.
  • Ability to adjust to multiple demands and/or shifting priorities
  • Excellent interpersonal skills